Students of Storage
Students of Storage
Podcast Description
Welcome to Students of Storage — the podcast that pulls back the curtain on the self-storage industry. This isn’t your typical business banter — it’s raw, real, and packed with insights from the movers and shakers who’ve built empires behind the roll-up doors.
Join us as we sit down with CEOs, owners, and top third-party operators to dive deep into the wins, losses, and lessons that come with building lasting success in storage.
From solving industry puzzles to revealing the strategies that move the needle, Students of Storage delivers inspiring stories, perspectives that challenge, and takeaways you can use immediately.
Podcast Insights
Content Themes
The podcast centers on themes relevant to the self-storage sector, including operational strategies, market dynamics, and leadership growth. Episodes investigate topics like relationship-building for success in self-storage with guests sharing real-world experiences such as leading operational transformations and innovative marketing techniques.
Welcome to Students of Storage — the podcast that pulls back the curtain on the self-storage industry. This isn’t your typical business banter — it’s raw, real, and packed with insights from the movers and shakers who’ve built empires behind the roll-up doors.
Join us as we sit down with CEOs, owners, and top third-party operators to dive deep into the wins, losses, and lessons that come with building lasting success in storage.
From solving industry puzzles to revealing the strategies that move the needle, Students of Storage delivers inspiring stories, perspectives that challenge, and takeaways you can use immediately.
Self-storage attorney Scott Zucker and Luke Shardlow, CEO of AI Lean, join host Matt Engfer for a deep dive into one of the most critical—and risky—parts of operating a storage facility: the lien process. Together, they discuss the legal responsibilities operators carry when enforcing tenant liens, why accuracy and documentation matter more than ever, and how technology can help reduce human error, avoid legal pitfalls, and keep operators fully compliant.
Scott highlights the newest challenges around SCRA protection, bankruptcy filings, returned mail, and changing state laws, while Luke explains how AI Lean’s platform automates verification, mailing, tracking, and recordkeeping to protect operators at every step.
Whether you’re a new operator or managing a large portfolio, this episode gives you the practical tools and insights you need to navigate liens with confidence—and avoid costly mistakes.
Key Takeaways:
(01:47) Speaker Introductions
(09:14) Understanding SCRA compliance and military verification.
(10:09) The Power and Responsibility the go along with the lien process
(15:20) Technology considerations for staying SCRA compliant
(19:30) How bankruptcy impacts the lien timeline.
(21:28) Complications that come from deceased tenants
(23:00) What operators should look for in a lien-processing partner
(26:53) Don’t be afraid to cancel the sale
(29:58) Solutions to avoiding a cancelled or illegal sale
(36:00) Final lessons learned
Resources Mentioned:
Scott Zucker | Website
AI Lean | Website
Self Storage Legal Network
https://www.selfstorage.org/Products-Services/Self-Storage-Legal-Network
Cubby | Website
Thank you for listening to the Cubby Podcast. Be sure to leave us a 5-star review and subscribe so you don’t miss an episode.
#SelfStorage #SelfStorageLienLaw #AILean #SelfStorageLegal #CubbyStorage #StorageOperations
Disclaimer
This podcast’s information is provided for general reference and was obtained from publicly accessible sources. The Podcast Collaborative neither produces nor verifies the content, accuracy, or suitability of this podcast. Views and opinions belong solely to the podcast creators and guests.
For a complete disclaimer, please see our Full Disclaimer on the archive page. The Podcast Collaborative bears no responsibility for the podcast’s themes, language, or overall content. Listener discretion is advised. Read our Terms of Use and Privacy Policy for more details.