Your People Your Success Podcast
Your People Your Success Podcast
Podcast Description
Exceptional customer service doesn't start with great processes.
And the reason behind that is simple: To take care of your Clients, it starts with your People.
Only by doing so, will you be able to turn your People into real Brand Ambassadors 💎
Welcome to "Your People, Your Success" Podcast, a channel sharing key insights on how to take care of your People so they do exactly the same with your Clients.
I am Pierre, Founder of Beyond Satisfaction, a Talent Agency providing Recruitment and Training for all Customer Service industries.
https://www.beyondsatisfaction.co.uk/
Podcast Insights
Content Themes
The podcast concentrates on enhancing customer service through effective leadership and employee engagement, with episodes covering topics like the relationship between leadership and client happiness and the foundational importance of talent management in various service industries.
Exceptional business performance doesn’t start with great processes.
And the reason behind that is simple: To take care of your business, it starts with your People.
Only by doing so, will you be able to turn your People into real Brand Ambassadors 💎
Welcome to “Your People, Your Success” Podcast, a channel sharing key insights on how to take care of your People so they do exactly the same with your business.
I am Pierre, Founder of Beyond Satisfaction, a Talent Agency providing Recruitment and Training for Hospitality, and Beyond.
https://www.beyondsatisfaction.co.uk/
Onboarding is everywhere — but making it work for your team from day one? That’s a different story.
I’m Pierre Bauzée, Founder of Beyond Satisfaction, and in this solo episode of Your People, Your Success Podcast, I’m breaking down what actually makes onboarding through training successful — and why many businesses don’t get it right.
From the crucial first impressions to the way you structure learning for new team members, this episode unpacks practical strategies to help you turn onboarding into a springboard for long-term success.
In under 20 minutes, I explore how to include training as the main tool of onboarding, set clear expectations, build confidence, and avoid the biggest mistake of all: thinking onboarding ends after one day.
Whether you are welcoming new hires or redesigning your approach, this episode gives you the tools to create an onboarding experience that boosts motivation and accelerates performance. But also builds a strong foundation for your team, right from the start, to turn them into real and loyal brand ambassadors.
Subscribe now and join me each month to discover how to unlock the power of People behind exceptional performance in hospitality, and beyond.
If you would like to know more about what we do at Beyond Satisfaction, feel free to visit our website https://www.beyondsatisfaction.co.uk/ or LinkedIn profile www.linkedin.com/in/pierre-bauzee-233b058b
If you want to see how we can support your business further when it comes to training and development, feel free to get in touch with us and book your free discovery call. You can do that directly via our website or LinkedIn profile.
#hospitality #peoplefirst #traininganddevelopment #onboarding #hospitalityexcellence #onboardingprocess
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