This is for anyone recruiting or looking for a job or a new role. In this episode of The AI Adoption Podcast, I speak with Annabel Ashley from Indeed about AI adoption where it matters most, inside day-to-day operations at the sharp end of hiring.

Indeed is already an AI-enabled organisation. Annabel shared that over 70% of Indeedians use AI at least weekly, and over 80% say it adds value to their working day. They have a ‘function first’ approach, as teams adopt tools that fit their work, rather than a single top-down rollout. In her role in government relations, AI helps Annabel track legislation and compare timelines quickly. Engineers use coding assistants and reported saving around four hours a week. Customer service teams use AI to build product mock-ups and create before and after performance summaries for clients, even though they do not see themselves as technical.

We discussed the recruitment process itself. Annabel’s view is that recruiters needs to move away from CV-based hiring towards skills-led, capability-based recruiting. That shift tackles the growing problem of candidates using AI to polish applications while employers use AI to screen them. A skills-first model reduces the risk that good candidates are filtered out because of language, formatting, or miscommunication.

On responsible AI, Annabel described Indeed’s principles, including jobseeker-first, fairness and equality, hiring as human, and innovating responsibly. The operational point was ‘human in the loop’, keeping judgement with people, supported by governance that adapts with ethics, regulation, and technology.

We closed on future skills. Annabel emphasised communication, problem solving, and emotional intelligence, plus a mindset of lifelong learning. The argument was practical: AI may automate routine tasks, yet the advantage stays with people who can adapt and work well with others.

Listen to the episode for an in-depth view of AI in hiring, with the labour market context Indeed sees in real time.

Chapters

00:00 AI's Impact on Employment and Skills

03:11 Indeed's AI Integration and Employee Experience

07:08 AI Efficiency vs. Human Creativity

08:22 AI in Hiring: Streamlining the Process

10:17 Maintaining Human Connection in AI Hiring

11:57 Ethics and Transparency in AI Use

15:35 Transformations in Work Practices

18:25 Future Job Market Dynamics

21:58 The Role of Agentic AI

23:30 Shifting from CVs to Skills-Based Hiring

25:12 Essential Skills for Future Employment

27:52 The Value of a Diverse Workforce