Plenty of businesses collect certificates. Far fewer change the way they actually work.

In this episode of Emission Possible, Alan Stenson is joined by Kirsty Shearer, Operational Excellence Director at Agilité, the commercial interiors and fit out specialist working across Europe and now America. Agilité is a certified B Corp, is EcoVadis rated and holds NCZ Platinum status. As Kirsty puts it, none of that counts for much if it sits in a folder waiting for the next audit.

She explains how responsible business became part of how projects are delivered every day: bringing suppliers along across different countries and languages, tackling the emissions that come from the supply chain, and answering the questions clients now put into every tender. Her wider point is that progress rarely comes from one enormous change. It comes from small decisions made properly and repeated, illustrated here by a couple of pounds' worth of part on a tap.

There is also an honest exchange about talking publicly about your progress, and why admitting what you have not cracked yet builds more credibility than pretending you have.

Listen now to learn how to: • Turn a framework into behaviour rather than a badge on the website • Work out what B Corp, EcoVadis and NCZ Platinum each bring to a growing business • Bring your supply chain with you across different markets and languages • Meet what clients now expect, where price and programme are simply a given • Communicate progress honestly and steer clear of greenwashing

As Kirsty puts it, meaningful progress becomes possible when good intentions are turned into systems.

About the guest: Kirsty leads Agilité's responsible growth strategy across people, property and projects. Having worked on the company's major projects since it began, she understands how responsible business principles translate into daily delivery, from health and safety through to supplier engagement, waste reduction and social value. Her belief in Agilité's purpose played a key part in the company achieving B Corp certification.

Connect with Kirsty Shearer: • Website:https://www.agilitesolutions.com/ • LinkedIn:https://www.linkedin.com/in/kirsty-shearer-2b091846/

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