Meet in the Lobby
Podcast Description
A podcast by Avendra International, North America's leading provider of
hospitality procurement services. Avendra's lobby serves as the perfect meeting spot for the latest topics and
news impacting the hospitality industry, including unique perspectives and innovative solutions from the
industry's leading experts.
Podcast Insights
Content Themes
The podcast covers a wide array of hospitality topics, including procurement strategies, wellness trends, and legislative advocacy, with episodes such as a detailed discussion on sleep technology featuring Luke Kelly, and insights on advocacy from Chirag Shah of AHLA. The focus is on operational improvements and the integration of wellness into guest experiences, offering actionable solutions and innovative perspectives.
A podcast by Avendra International, a global leading provider of
hospitality procurement services. Avendra’s lobby serves as the perfect meeting spot for the latest topics and
news impacting the hospitality industry, including unique perspectives and innovative solutions from the
industry’s leading experts.
Welcome back to Meet in the Lobby, the podcast where hospitality meets innovation!
In this “Mailbag Episode 2,” hosts Dorian Murphy and Melissa McCormack kick things off with a personal wellness check, sharing their recent focuses on fitness and mindfulness (and wine!).
Then, they dive into listener questions, tackling pressing industry topics:
Managing Tight Margins: Discover effective supply chain levers for improving property-level profitability without compromising the guest experience, including the critical role of contract renegotiation and leveraging partnerships like Avendra.
AI in Hospitality: Explore how hotels can integrate AI to enhance guest stays and operational efficiency—from predictive maintenance and leveraging guest history to mobile keys and curated experiences—all while preserving the essential human touch.
Finally, Dorian and Melissa share some truly unforgettable (and often hilarious) “craziest guest experience” stories from their time in operations, including a surprise moose encounter and extreme celebrity-spotting attempts.
Tune in for practical insights, engaging discussions, and a few laughs! Have a question for the hosts? Send a DM to Avendra’s LinkedIn, and it might be featured in a future episode.
Disclaimer
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