Florida Association Excellence: Building Better HOAs & Condo Communities

Florida Association Excellence: Building Better HOAs & Condo Communities
Podcast Description
The Florida Association Excellence Podcast showcases the visionary leaders who are transforming HOAs and condominium associations across Florida. Hosted by Craig Smith, a Partner with Pinnacle Community Association Management and Managing Partner at Pinnacle Security Access Solutions, this podcast brings you candid conversations with board presidents and community leaders who have successfully navigated the complex world of association management.
Each episode features inspiring stories of community transformation, innovative problem-solving, and leadership excellence that have enhanced property values and resident satisfaction. From navigating challenging situations to implementing forward-thinking initiatives, our guests share their journeys, successes, and practical strategies that other community leaders can apply.
Whether you're a current board member, aspiring community leader, or association manager, you'll gain valuable insights into what truly separates good communities from great ones. Join us as we explore the art of building stronger, more vibrant residential communities.
Podcast Insights
Content Themes
The podcast centers on community management, leadership challenges, and innovative solutions, with episodes like Managing Paradise featuring Jeffrey Lenobel discussing crisis management in the aftermath of hurricanes. It also dives into practical advice for improving property values and resident satisfaction, addressing themes such as communication strategies and insurance insights.

The Florida Association Excellence Podcast showcases the visionary leaders who are transforming HOAs and condominium associations across Florida. Hosted by Craig Smith, a Partner with Pinnacle Community Association Management and Managing Partner at Pinnacle Security Access Solutions, this podcast brings you candid conversations with board presidents and community leaders who have successfully navigated the complex world of association management.
Each episode features inspiring stories of community transformation, innovative problem-solving, and leadership excellence that have enhanced property values and resident satisfaction. From navigating challenging situations to implementing forward-thinking initiatives, our guests share their journeys, successes, and practical strategies that other community leaders can apply.
Whether you’re a current board member, aspiring community leader, or association manager, you’ll gain valuable insights into what truly separates good communities from great ones. Join us as we explore the art of building stronger, more vibrant residential communities.
In this episode of the Florida Association Excellence Podcast, host Craig Smith sits down with Jeffrey Lenobel, Board President of the Sanctuary at Longboat Key Club Community Association. Jeffrey shares his incredible journey leading a luxury barrier island community through the devastating impacts of Hurricanes Helene and Milton, revealing hard-learned lessons about crisis management, insurance coverage, and community resilience.
Timestamps
01:16 Jeffrey Lenobel’s Background and Journey
02:47 Overview of the Sanctuary at Longboat Key Club
03:53 Hurricane Impact and Recovery Efforts
15:05 FEMA Insurance Insights
23:58 Challenges in Community Association Management
Notable Quotes
“Communication and transparency is really essential. Don’t ever be afraid to tell your unit owners the truth.”
“We learned a lesson that our FEMA insurance… didn’t cover any damage in our elevator pits.”
“Insurance agents and brokers don’t necessarily read the policies to give you advice.”
Connect With Our Guest
LinkedIn: https://www.linkedin.com/in/jeffreylenobel/
Website: https://lbksanctuary.com/
Connect With Craig and Pinnacle
- LinkedIn: https://www.linkedin.com/in/pinnacleeo/
- Pinnacle Security Access Solutions: pinnaclesas.com pinnaclecam.com
- Pinnacle Community Association Management:

Disclaimer
This podcast’s information is provided for general reference and was obtained from publicly accessible sources. The Podcast Collaborative neither produces nor verifies the content, accuracy, or suitability of this podcast. Views and opinions belong solely to the podcast creators and guests.
For a complete disclaimer, please see our Full Disclaimer on the archive page. The Podcast Collaborative bears no responsibility for the podcast’s themes, language, or overall content. Listener discretion is advised. Read our Terms of Use and Privacy Policy for more details.