AI Hub Podcast for Credit Professionals
AI Hub Podcast for Credit Professionals
Podcast Description
Businesses in the receivables management industry are embracing various types and applications of AI throughout their operations to remain competitive. The AI Hub podcast, generously sponsored by leading debt collection software provider Latitude by Genesys, will delve into the use cases for AI in debt collection one by one to guide listeners in navigating and embracing their journey in the new and emerging technologies available in today’s marketplace.
Podcast Insights
Content Themes
The podcast covers a range of topics including legal challenges of AI in collections, best practices for AI policy formulation, and the ethical implications of AI in financial services. Episodes dive into critical discussions, such as legal pitfalls and compliance issues with AI tools, while also exploring innovative practices being adopted in the debt collection sector to navigate the evolving landscape.

Businesses in the receivables management industry are embracing various types and applications of AI throughout their operations to remain competitive. The AI Hub podcast, generously sponsored by leading debt collection software provider Latitude by Genesys, will delve into the use cases for AI in debt collection one by one to guide listeners in navigating and embracing their journey in the new and emerging technologies available in today’s marketplace.
Does your insurance coverage for AI decision-making account for the risks your AI creates?
In this episode, Adam Parks speaks with Tom York of CastleWise Insurance & Licensing about AI liability risk in collections and the exposure many organizations overlook.
The discussion explores insurance gaps in AI deployment, how errors and omissions coverage for AI systems applies, and best practices for AI risk mitigation collections teams can implement.
This episode helps leaders understand how to manage AI liability in collections before risks scale.
Podcast Website:
https://receivablesinfo.com/ai-hub/ai-liability-risk-collections-york
Guest Website:
https://castlewiseinsurance.com/
Guest LinkedIn:
https://www.linkedin.com/in/thomasyork/
AI liability risk in collections,
insurance coverage for ai decision making,
errors and omissions coverage for ai systems,
insurance gaps in AI deployment,
AI risk mitigation collections
#AILiabilityRisk
#tomyork
#AIcompliance

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