Unjargoned
Unjargoned
Podcast Description
Welcome to Unjargoned, the no-BS healthcare podcast from Luma Health that strips the buzzwords and breaks down what actually works in healthcare consumerism. Join our bold, unfiltered co-hosts, Angie Shin and Dave Smith, as they dive into the real-world workflows powering smarter, faster, and more human healthcare operations—straight from the folks making it happen in care delivery organizations. From hackable EHR tricks to workflow wizardry, we spotlight the wins (and faceplants) that are shaping the future of care, one episode at a time.
Whether you're a healthcare executive, clinical operator, IT nerd, or just someone who’s screamed into the void of a patient portal, this show’s for you. Each episode, we’ll bring you hot takes, cold brews, and conversations that are equal parts insightful and irreverent—like how DENT Neurological Institute made self-scheduling look easy for specialties (spoiler: it’s not). Subscribe to Unjargoned and finally make sense of the workflows that are too important to stay a secret.
Podcast Insights
Content Themes
The podcast emphasizes topics related to healthcare consumerism, operational improvements, and technology's role in care delivery. Episodes feature discussions on subjects like automation in healthcare, the complexities of scheduling workflows, and innovative strategies for patient engagement, including the success stories of healthcare institutions such as DENT Neurological Institute.
Welcome to Unjargoned, the no-BS healthcare podcast from Luma Health that strips the buzzwords and breaks down what actually works in healthcare consumerism. Join our bold, unfiltered co-hosts, Angie Shin and Dave Smith, as they dive into the real-world workflows powering smarter, faster, and more human healthcare operations—straight from the folks making it happen in care delivery organizations. From hackable EHR tricks to workflow wizardry, we spotlight the wins (and faceplants) that are shaping the future of care, one episode at a time.
Whether you’re a healthcare executive, clinical operator, IT nerd, or just someone who’s screamed into the void of a patient portal, this show’s for you. Each episode, we’ll bring you hot takes, cold brews, and conversations that are equal parts insightful and irreverent—like how DENT Neurological Institute made self-scheduling look easy for specialties (spoiler: it’s not). Subscribe to Unjargoned and finally make sense of the workflows that are too important to stay a secret.
In this episode, the hosts Angie Shin and Dave Smith engage with Stacy Porter, a leader in healthcare transformation, discussing the challenges and innovations in healthcare workflows. They explore the importance of automation, the impact of staff shortages, and the role of technology in enhancing patient experiences. The conversation also touches on personal anecdotes and insights from Stacy’s experiences, including lessons learned from the New Kids on the Block.
takeaways
Healthcare workflows are essential for improving patient care.
Automation can alleviate staff shortages and improve efficiency.
Understanding the challenges in healthcare is crucial for innovation.
Digital transformation requires a shift in mindset and approach.
Workflow Builder can empower non-IT staff to create solutions.
Patient engagement is key to successful healthcare outcomes.
The healthcare industry must adapt to changing economic pressures.
Collaboration between clinical and access teams is vital.
Identifying the real problems is the first step to finding solutions.
Healthcare needs to embrace technology to enhance patient experiences.
Disclaimer
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