Universities sit at the frontline of shaping the next generation of public sector officers and leaders, but what does that responsibility look like in a world defined by digital transformation, shifting values, and rising complexity?

In this episode, Matt Masters sits down with Claire Taylor, Vice‑Chancellor and Chief Executive at Plymouth Marjon University, to explore how higher education can build a pipeline of graduates who are not only digitally capable, but grounded in humanity, purpose, and public value.

Together they unpack the evolving expectations of public service, the skills and mindsets future leaders will need, and how universities can create learning environments that nurture curiosity, resilience, ethical leadership, and digital confidence. Claire shares her perspective on aligning values, embedding digital literacy across disciplines, and preparing graduates to lead with integrity in a rapidly changing world.

This is a conversation for anyone thinking about the future of public leadership, from council CEOs to early‑career officers, educators, and policymakers.