Parallel
Parallel
Podcast Description
From Nexthink and the creators of The DEX Show, this is Parallel: One IT story told week by week. Because technology problems don’t happen in isolation. Or by themselves. They happen in parallel.I’m Tim Flower. For the last 10 years, I’ve spent my career helping IT teams understand how productivity is stolen. Murdered even. Both from IT, and from the employees we support. It’s been a journey of seeing workdays gone wrong, systems gone haywire, and the lengths we in IT go to for answers.This mission started out to answer one simple question: What’s been killing productivity at Zentech, a cutting-edge company known for its efficient operations and innovation? Or, to get more technical about it, where do employees lose 24 minutes every day of their working lives? Over the course of 5 weeks, you’ll see that answering that question uncovered all sorts of other unanswered questions, and we ended up finding more mysteries - crashing systems, failed updates, unhappy employees, and a strange reference to something called “The Foundation”.
Podcast Insights
Content Themes
The show focuses on themes of enterprise productivity loss and the intricacies of technology failures, illustrated through compelling stories. Specific episodes, such as 'The Phantom Lag' and 'Leave No Trace,' uncover systemic issues leading to productivity outages, including rogue scripts and phantom processes, encouraging listeners to explore deeper questions around organizational efficiency.
From Nexthink and the creators of The DEX Show, this is Parallel: One IT story told week by week. Because technology problems don’t happen in isolation. Or by themselves. They happen in parallel.
I’m Tim Flower. For the last 10 years, I’ve spent my career helping IT teams understand how productivity is stolen. Murdered even. Both from IT, and from the employees we support. It’s been a journey of seeing workdays gone wrong, systems gone haywire, and the lengths we in IT go to for answers.
This mission started out to answer one simple question: What’s been killing productivity at Zentech, a cutting-edge company known for its efficient operations and innovation? Or, to get more technical about it, where do employees lose 24 minutes every day of their working lives? Over the course of 5 weeks, you’ll see that answering that question uncovered all sorts of other unanswered questions, and we ended up finding more mysteries – crashing systems, failed updates, unhappy employees, and a strange reference to something called “The Foundation”.
The team at Zentech has been hard at work investigating a murder. This time it’s actually time that’s the victim, and everyone is a suspect – especially the VDI team. “The Foundation” makes another appearance, and the team gets closer to uncovering the source of many of their recurring IT issues, with the help of an AI assistant and a very persistent DEX team.
Join us for episode 4, The Virtual Murder.
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