Are MSPs hiring less because of AI?

In this episode of Academy Live, Adam Hannemann and Peter Kujawa join us to unpack one of the biggest trends emerging across the managed services industry: MSPs are slowing hiring while increasing investments in AI and automation tools. And the data suggests it’s driving meaningful gains in efficiency and profitability.

🔑 Key Topics Covered
✅ The latest MSP hiring and staffing trends
✅ Why AI and automation investments are accelerating across the channel
✅ How top-performing MSPs are improving efficiency and profitability
✅ Why these trends apply regardless of company size or location
✅ The relationship between tools, staffing costs, and service gross margin
✅ The new Automation Index and what it measures
✅ Common myths MSPs have about benchmarking and performance data
✅ How peer groups help MSPs learn, grow, and improve faster
✅ Why AI adoption doesn’t have to mean adding more headcount

Whether you’re a business owner, service leader, or growth-focused MSP executive, this episode offers valuable insights into where the industry is headed and what the data says about staying competitive.

👍 Like and 🔔 Subscribe for more Academy Live episodes designed to help MSPs grow smarter, scale faster, and improve profitability.

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CONNECT WITH THE HOSTS

Rex Frank | Vice President of Academy | Pax8
https://www.linkedin.com/in/rexfrank/

Chris Kaiser | Director of Peer Initiatives | Pax8
https://www.linkedin.com/in/ckaisercsquared/

Amanda Glidden | Director of Academy Content | Pax8
https://www.linkedin.com/in/amandafglidden/

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CONNECT WITH THE GUESTS

Peter Kujawa | EVP | ConnectWise
https://www.linkedin.com/in/peterkujawa

Adam Hannemann | Manager of Academy Peer Groups | Pax8 https://www.linkedin.com/in/ahannemann

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LINKS

Pax8 Academy Homepage https://tinyurl.com/y4m8d3cd

Become a Partner with Pax8 Academy
https://signup.pax8.com/?lang=EN_US

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