This week The Coffee Show and Keys to the Shop are doing a crossover episode in Nashville Tennessee, the closest point that could meet. Kirk and Chris Deferio are both outspoken in the coffee industry. They agree on a lot of things, and disagree on some things as well. This podcast has been months in the making but we both wanted to do it in person and it was great to make that happen. No studio, no amazing production, just two people in a room speaking about what we love. Chris is an amazing advocate for what should be the foundations of coffee shop. Tech and innovation are the talk of the industry right now, but what actually matters? What moves the needle for running a succesful business in coffee and keeping customers coming back day after day? If you're wanting to open a coffee shop or improve your operation, this is an amazing resource for you that is 100% free. All we ask is that you give us both a follow on youtube and socials, tell some friends, like or comment. These things all help massively. But most of all, brew yourself a cup of coffee, put it on at work and enjoy!