Table 7
Table 7
Podcast Description
Ever wonder why customer experience is different in Denmark vs.Dubai? Or what ”good CX” even means in Poland?
Table 7 pulls up a chair. Literally.
Host Michel Stevens travels the globe, sitting down with sharp CX minds – marketers, restaurateurs, consultants, academics – to figure out what makes customer experience tick across different cultures.
Forget generic advice. Get real conversations, cultural insights, and actionable CX ideas served fresh, city by city.
Pull up a chair. Join the conversation.
Podcast Insights
Content Themes
The podcast explores various themes related to customer experience, such as cultural influences on CX, personalization techniques, and customer loyalty strategies. Episodes might include conversations on Michelin-star service standards, differences in customer service practices across countries like Denmark and Dubai, and both success stories and lessons learned from experts in the industry.
Ever wonder why customer experience is different in Denmark vs.Dubai? Or what ”good CX” even means in Poland?
Table 7 pulls up a chair. Literally.
Host Michel Stevens travels the globe, sitting down with sharp CX minds – marketers, restaurateurs, consultants, academics – to figure out what makes customer experience tick across different cultures.
Forget generic advice. Get real conversations, cultural insights, and actionable CX ideas served fresh, city by city.
Pull up a chair. Join the conversation.
Imagine a masterclass with five of the world’s leading Customer Experience minds, recorded live with an audience. That’s this episode.
We brought Michel Stevens, Mikkel Korntved, Dimitri Jambé, Dominik Olejko, and Nancy Haenen together on one stage at Dialogkonferansen 2025 for a special Christmas recording. They cut through the noise to deliver the core strategies that move the needle:
• The critical, actionable art of customer listening.
• The undeniable data linking staff morale to customer satisfaction.
• A persuasive framework for securing executive buy-in and budget for CX initiatives.
• Candid stories and proven advice from recipients of the prestigious CX 50 award.
And so much more!
Whether you’re a CX pioneer or just starting your journey, this episode packs a year’s worth of insight into one powerful session. Press play to elevate your strategy with wisdom from the global stage.
Subscribe now to never miss an episode.
Disclaimer
This podcast’s information is provided for general reference and was obtained from publicly accessible sources. The Podcast Collaborative neither produces nor verifies the content, accuracy, or suitability of this podcast. Views and opinions belong solely to the podcast creators and guests.
For a complete disclaimer, please see our Full Disclaimer on the archive page. The Podcast Collaborative bears no responsibility for the podcast’s themes, language, or overall content. Listener discretion is advised. Read our Terms of Use and Privacy Policy for more details.