Table 7
Table 7
Podcast Description
Ever wonder why customer experience is different in Denmark vs.Dubai? Or what ”good CX” even means in Poland?
Table 7 pulls up a chair. Literally.
Host Michel Stevens travels the globe, sitting down with sharp CX minds – marketers, restaurateurs, consultants, academics – to figure out what makes customer experience tick across different cultures.
Forget generic advice. Get real conversations, cultural insights, and actionable CX ideas served fresh, city by city.
Pull up a chair. Join the conversation.
Podcast Insights
Content Themes
The podcast explores various themes related to customer experience, such as cultural influences on CX, personalization techniques, and customer loyalty strategies. Episodes might include conversations on Michelin-star service standards, differences in customer service practices across countries like Denmark and Dubai, and both success stories and lessons learned from experts in the industry.
Ever wonder why customer experience is different in Denmark vs.Dubai? Or what ”good CX” even means in Poland?
Table 7 pulls up a chair. Literally.
Host Michel Stevens travels the globe, sitting down with sharp CX minds – marketers, restaurateurs, consultants, academics – to figure out what makes customer experience tick across different cultures.
Forget generic advice. Get real conversations, cultural insights, and actionable CX ideas served fresh, city by city.
Pull up a chair. Join the conversation.
Anchor yourself in Oslo for a very special episode of Table 7, recorded live at the historic Fram Museum—home of the famed polar exploration ship, the Fram.
Join your host Michel Stevens as he navigates the evolving waters of customer experience with three of Norway’s most esteemed CX pioneers: Helge Tennø, Jannecke Drangert-Hveding and Janine Hess
In this episode, we explore:
🌊 Why Norway’s digital-first society sets sky-high customer expectations.
🤖 The real-world balance between AI-driven efficiency and human-centric design.
📖 How powerful storytelling builds belonging in a commoditized world.
⏳ Why time is the ultimate currency for today’s consumers.
🧠 The “data trap”—why companies are collecting metrics but missing true human insight.
Plus, we play a game to invent a new word for rediscovering the wheel! Tune in for a conversation filled with authentic stories, practical strategies, and a unique Nordic perspective on putting the customer first.
Listen now!
Disclaimer
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