Handling the Heat

Handling the Heat
Podcast Description
Handling the Heat takes you behind the line and into the heart of the food service industry. Each episode dishes up real stories of operators facing the fire—navigating challenges, making tough calls, and finding a way to keep service going strong. It’s about grit, grace under pressure, and what it really takes to run a kitchen (or a whole operation) when the heat is on.
Podcast Insights
Content Themes
The show focuses on real experiences within the food service industry, covering topics such as operational challenges, leadership decision-making, and community building, with episodes featuring stories like those of Logan and Taylor Amstey, who discuss launching their matcha business amidst regulatory hurdles and community engagement.

Handling the Heat takes you behind the line and into the heart of the food service industry. Each episode dishes up real stories of operators facing the fire—navigating challenges, making tough calls, and finding a way to keep service going strong. It’s about grit, grace under pressure, and what it really takes to run a kitchen (or a whole operation) when the heat is on.
Ray Biebuyck, founder of Hurray and the bold, satirical Girl Beer line, joins us to share how she left investment banking to build a beverage brand that challenges the male-dominated beer industry.
After starting her beverage journey at Shacksbury Cider in Vermont, Ray saw a major gap in the market: beer products that actually resonated with women. She dug into consumer data, ran blind taste tests, and built Girl Beer from the ground up — blending product-led innovation with a rebellious voice that’s gained a cult following on social media.
We talk about subverting industry norms, building a brand from scratch, and what it takes to go from kitchen trials to chain retail rollout.

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