Vicinity and Beyond!
Vicinity and Beyond!
Podcast Description
Vicinity and Beyond is your gateway to the latest trends in place management, innovative technologies, and insider insights. Whether you're a place manager looking to enhance your community engagement or simply curious about the future of places, our podcast brings you expert interviews, cutting-edge solutions, and industry news that will keep you ahead of the curve. Join us as we explore the dynamic world of place-making and beyond!
Podcast Insights
Content Themes
The podcast centers on themes of place management, governance, tourism, and Business Improvement Districts (BIDs), with content ranging from discussions on Accommodation BIDs versus tourist taxes to the essential characteristics for successful BIDs. Specific episodes like 'Are BIDs taking on too many essential services?' explore how BIDs adapt to financial pressures, while 'What makes a good BID?' delves into evidence-based decision-making.

Vicinity and Beyond is your gateway to the latest trends in place management, innovative technologies, and insider insights. Whether you’re a place manager looking to enhance your community engagement or simply curious about the future of places, our podcast brings you expert interviews, cutting-edge solutions, and industry news that will keep you ahead of the curve. Join us as we explore the dynamic world of place-making and beyond!
Henry gets comfortable in the hot spot again for an in-depth look at how AI assistants are already helping BIDs run more smoothly, and where they're headed next. We start with the essential first step for any BID, getting your CRM, property and business rates records in order, ready for AI to work from at scale.
From there, we cover real examples already happening in the sector. Splitting a year's worth of invoices and matching them to CRM records, drafting outreach that reads differently depending on who it's for, and moving away from fixed dashboards towards answers you can get on the spot.
🔍 Topics covered:
➡️ Getting your CRM and records ready for AI to work with
➡️ Moving from fixed dashboards to answers on demand
➡️ Automating invoices, CRM updates and admin tasks
➡️ Personalised outreach at scale, and where the human touch still matters
➡️ How people are finding places and information differently
➡️ Getting started: low-risk tasks, staff experimentation and a clear AI policy
👉 To find out more about how AI can help support your business, visit Vicinity at getvicinity.com/contact

Disclaimer
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