The Experience Strategy Podcast
The Experience Strategy Podcast
Podcast Description
With over 100 episodes, the Experience Strategy Podcast is that secret superpower that helps strategists around the world grow their business acumen. Your hosts, Aransas Savas, Joe Pine, and Dave Norton discuss the most important topics in the business world, but they do it by focusing on the experiences and transformations that customers attain.
Learn more at https://experiencestrategypodcast.com and https://www.stonemantel.co/ theexperiencestrategist.substack.com
Podcast Insights
Content Themes
The podcast explores various themes within experience strategy, discussing topics such as customer-centric transformations, experiential retail, and the impact of technology on experiences. Specific episodes delve into current trends, such as Cracker Barrel's efforts to modernize its brand and the role of AI in healthcare experiences, reflecting a commitment to practical applications of experience design.
With over 100 episodes, the Experience Strategy Podcast is that secret superpower that helps strategists around the world grow their business acumen. Your hosts, Aransas Savas, Joe Pine, and Dave Norton discuss the most important topics in the business world, but they do it by focusing on the experiences and transformations that customers attain.
Learn more at https://experiencestrategypodcast.com and https://www.stonemantel.co/
This is a free preview of a paid episode. To hear more, visit theexperiencestrategist.substack.com
Summary
In this episode of the Experience Strategy Podcast, hosts Joe Pine, Aransas Savas, and Dave Norton discuss the Wall Street Journal article about Cracker Barrel‘s recent transformation efforts aimed at attracting younger customers while retaining their core base. They explore the challenges and opportunities of modernizing a legacy brand, emphasiz…
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