The Experience Strategy Podcast

The Experience Strategy Podcast
Podcast Description
With over 100 episodes, the Experience Strategy Podcast is that secret superpower that helps strategists around the world grow their business acumen. Your hosts, Aransas Savas, Joe Pine, and Dave Norton discuss the most important topics in the business world, but they do it by focusing on the experiences and transformations that customers attain.
Learn more at https://experiencestrategypodcast.com and https://www.stonemantel.co/ theexperiencestrategist.substack.com
Podcast Insights
Content Themes
The podcast explores various themes within experience strategy, discussing topics such as customer-centric transformations, experiential retail, and the impact of technology on experiences. Specific episodes delve into current trends, such as Cracker Barrel's efforts to modernize its brand and the role of AI in healthcare experiences, reflecting a commitment to practical applications of experience design.

With over 100 episodes, the Experience Strategy Podcast is that secret superpower that helps strategists around the world grow their business acumen. Your hosts, Aransas Savas, Joe Pine, and Dave Norton discuss the most important topics in the business world, but they do it by focusing on the experiences and transformations that customers attain.
Learn more at https://experiencestrategypodcast.com and https://www.stonemantel.co/
The Experience Strategy Podcast is available on all major podcast platforms for free.
In this episode, the hosts discuss the complexities of tourism in Italy, particularly focusing on the balance between local experiences and tourist demands. They explore the impact of consumer behavior on travel, the need for sustainable tourism practices, and the importance of transformational travel that benefits local communities. The conversation emphasizes the necessity for destinations to adapt to changing trends and the value of holistic travel experiences that respect both tourists and residents.
Takeaways
* In Europe, tourists are getting squirted by residents and Bezos and Sanchez’s wedding makes locals mad.
* Italy’s tourism faces challenges balancing local needs and tourist demands.
* The concept of slow tourism promotes quieter, more authentic experiences.
* Tourism should support local economies and respect residential areas.
* Consumer behavior in travel is increasingly influenced by social media.
* Destinations need to adapt quickly to changing trends and demands.
* Transformational travel can enhance community engagement and support.
* Tourist fees can help fund local infrastructure and services.
* A subscription model for travel experiences could foster repeat business.
* Travel experiences should cater to diverse traveler needs and preferences.
* Holistic travel experiences encompass cultural, environmental, and community aspects.
Chapters
00:00 Exploring the Vibrancy of Italy06:14 The Challenges of Mass Tourism12:11 Adapting to Changing Consumer Demands18:10 Transformational Travel and Community Impact23:17 The Future of Travel Experiences
Read more
https://www.tourism-review.com/italy-draws-visitors-with-its-fancy-experiences-news15039
https://www.businessinsider.com/glad-we-did-not-buy-one-dollar-italy-home-2024-12
https://www.nytimes.com/2025/06/20/style/jeff-bezos-lauren-sanchez-wedding.html
https://www.nytimes.com/2025/06/15/travel/europe-tourism-protests.html
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Learn more about Stone Mantel
https://www.stonemantel.co
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