Extraordinary Conversations
Extraordinary Conversations
Podcast Description
Hi, I’m Dr. Toby Campbell—a palliative care physician and communication researcher at the University of Wisconsin-Madison. For the past twenty years, I’ve studied how doctors and patients navigate tough conversations, especially when facing life-changing decisions. But nothing could have prepared me for one of the most unique and profound discussions in medicine: the request for organ donation.
What makes this conversation so extraordinary? It’s the only time in healthcare where the decision doesn’t directly help the patient but instead gives someone else a second chance at life. These difficult conversations sparked my interest in learning about the nuances of organ donation and the lived experiences of everyone touched by this process. How, where, and when do these discussions happen? How do healthcare professionals prepare for such a massive task, and what language do they use?
How do families respond to such requests and make an extremely difficult decision on behalf of their loved ones? Is organ procurement just like any surgery? What do recipients think about organ donors? How do recipients find living donors? And what struggles do they endure before and after receiving an organ?
To explore these questions, I’ve sat down with donor families, transplant surgeons, medical doctors, organ recipients, recovery specialists, and many others who’ve been touched by this journey. Their stories are powerful, surprising, and profoundly moving.
I hope you’ll join me as we uncover the heart, the science, and the humanity behind organ donation.
Podcast Insights
Content Themes
Explores a variety of content themes centered around organ donation including the complexities of making donation requests, family dynamics in the face of loss, and the experiences of organ recipients. Episode examples include insights from donor families and the role of donation request specialists, delving into how healthcare professionals approach these sensitive conversations.

Hi, I’m Dr. Toby Campbell—a palliative care physician and communication researcher at the University of Wisconsin-Madison. For the past twenty years, I’ve studied how doctors and patients navigate tough conversations, especially when facing life-changing decisions. But nothing could have prepared me for one of the most unique and profound discussions in medicine: the request for organ donation.
What makes this conversation so extraordinary? It’s the only time in healthcare where the decision doesn’t directly help the patient but instead gives someone else a second chance at life. These difficult conversations sparked my interest in learning about the nuances of organ donation and the lived experiences of everyone touched by this process. How, where, and when do these discussions happen? How do healthcare professionals prepare for such a massive task, and what language do they use?
How do families respond to such requests and make an extremely difficult decision on behalf of their loved ones? Is organ procurement just like any surgery? What do recipients think about organ donors? How do recipients find living donors? And what struggles do they endure before and after receiving an organ?
To explore these questions, I’ve sat down with donor families, transplant surgeons, medical doctors, organ recipients, recovery specialists, and many others who’ve been touched by this journey. Their stories are powerful, surprising, and profoundly moving.
I hope you’ll join me as we uncover the heart, the science, and the humanity behind organ donation.

Featured in this episode:
Dan Lavergne, Dan Milburn, Katie House, Matt Troha, Dr. Erin Lowery, Dr. Ravi Dhingra
Summary:
For Katie, it started with jumping jacks. For Matt, a routine physical. For Dan Milburn, a bloody cough in the bathroom. In an instant, their lives changed forever—their hearts and lungs were failing, and the only way to survive was a transplant.
In this deeply moving episode, we meet the people on the other side of that midnight phone call: the recipients. Their stories are miraculous and humbling. But a transplant isn’t just a surgery. It’s a rebirth. Recipients describe the surreal experience of waking with new organs, the struggle to reconcile gratitude with guilt, and the profound ways their near-death experiences reshaped their lives. Some thrive, embracing each day with newfound purpose; others face cruel setbacks, like Dan Milburn, whose body rejected his lungs far too soon.
Through moments of success and heartbreak, this episode explores what it means to live with someone else’s heart beating in your chest, to draw breath with borrowed lungs, and to carry the weight of a gift that can never truly be repaid. This episode tells the story of science, survival, and the unbreakable human spirit. It’s about what happens when life hands you a second chance and how you choose to use it.

Disclaimer
This podcast’s information is provided for general reference and was obtained from publicly accessible sources. The Podcast Collaborative neither produces nor verifies the content, accuracy, or suitability of this podcast. Views and opinions belong solely to the podcast creators and guests.
For a complete disclaimer, please see our Full Disclaimer on the archive page. The Podcast Collaborative bears no responsibility for the podcast’s themes, language, or overall content. Listener discretion is advised. Read our Terms of Use and Privacy Policy for more details.