Financial Services Intelligence Update

Financial Services Intelligence Update
Podcast Description
Financial Services Update is a quick, focused listen that delivers the latest insights across banking, payments, wealth and lending. Join industry experts like Jennifer White, John Cabell and many others as they break down customer experience data and share practical takeaways for businesses.
Podcast Insights
Content Themes
The podcast covers crucial topics such as customer satisfaction trends, innovative financial solutions, the Buy Now Pay Later market, and affluent consumer behavior. Episodes explore specific areas like banking fees, the impact of flexible repayment terms on Gen Z, and the evolution of auto finance digital experiences, providing actionable insights for industry professionals.

Financial Services Update is a quick, focused listen that delivers the latest insights across banking, payments, wealth and lending. Join industry experts like Jennifer White, John Cabell and many others as they break down customer experience data and share practical takeaways for businesses.
Despite growing up with tech, younger investors are asking for real financial guidance. Kapil Vora, Senior Director at J.D. Power, shares key takeaways from the 2025 U.S. Investor Satisfaction Study and what it means for the future of wealth management.
Highlights:
- Why DIY investors want real financial advisors?
- What leading firms are doing right?
- How can your firm adapt?
Read the full press release: https://www.jdpower.com/business/press-releases/2025-us-investor-satisfaction-study
Explore our investor analytics: https://www.jdpower.com/business/wealth-management-platform
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