What does scaling Uber across 300 cities have to do with running a medical practice? More than you’d think.

Cornelius Schmahl spent five years at Uber launching the service across Europe and Africa, finishing as interim CEO of a national branch where he led a $3.7 billion merger. He went on to become COO of a telemedicine company, made 100+ angel investments, and now coaches founders of high-growth companies.

He joins Jakub Grajcar to translate startup scaling lessons into something any practice owner can use.

We dig into:

🏥 Cornelius’s #1 tip for growing a practice – treat it like a business, not a place where you “doctor people”
🎯 The dollar-amount rule that lets your team make decisions without you – and how to test it safely
📚 Why building a shared knowledge base (and rewarding people for it) is how Uber scaled to hundreds of new cities
📞 The first thing to automate in your operations – and why it gives you visibility you never had
🧠 Fixed vs. growth mindset – why doctors get stuck on “I’m the hero” and how to let go of control
📣 The most overlooked lever in healthcare – and how to catch up on it

Resources mentioned:

👤 Guest: Cornelius Schmahl
LinkedIn: https://www.linkedin.com/in/cornelius-peter-schmahl/
Coaching: https://unicorn.coach

📚 Books
Thinking in Systems by Donella Meadows
Mindset by Carol Dweck
They Ask You Answer by Marcus Sheridan
Building a StoryBrand by Donald Miller

🧠 Also mentioned
Ikigai (Japanese purpose framework)
The EOS “seats” concept for delegating roles in a business

🎥 See how Talkie.ai works – AI medical receptionist demo: https://www.youtube.com/watch?v=oOiJ3ITTrLY&list=PLLjcCBHYN2KoBqm-Dx-8lIwWLuU-CHXSg