Insurance Intelligence Podcast
Insurance Intelligence Podcast
Podcast Description
Insurance Intelligence is a monthly podcast that dives into the insurance customer experience. Join J.D. Power industry experts Stephen Crewdson, Craig Martin, Mark Garett and host Michael Vermillion for conversations that highlight our latest insurance customer data and news effecting the industry.
Podcast Insights
Content Themes
The podcast focuses on various themes related to the insurance industry, including customer satisfaction, underwriting guidelines, claims processes, and impacts of weather on insurance. For example, episodes explore the critical drivers of auto insurance customer satisfaction, key takeaways from industry conferences, and upcoming trends for 2025, addressing topics like the impact of rising claims and changing digital channels.
Insurance Intelligence is a monthly podcast that dives into the insurance customer experience. Join J.D. Power industry experts Stephen Crewdson, Craig Martin, Mark Garett and host Michael Vermillion for conversations that highlight our latest insurance customer data and news effecting the industry.
In this episode, hosted by Scott Quarderer, we are joined by Steve Crewdson, Craig Martin, and Tony Soloman from J.D. Power to take a look back at key trends we saw in the insurance industry in 2025 and make predictions about what that might mean for customers in 2026.
Disclaimer
This podcast’s information is provided for general reference and was obtained from publicly accessible sources. The Podcast Collaborative neither produces nor verifies the content, accuracy, or suitability of this podcast. Views and opinions belong solely to the podcast creators and guests.
For a complete disclaimer, please see our Full Disclaimer on the archive page. The Podcast Collaborative bears no responsibility for the podcast’s themes, language, or overall content. Listener discretion is advised. Read our Terms of Use and Privacy Policy for more details.