Insurance Intelligence Podcast
Insurance Intelligence Podcast
Podcast Description
Insurance Intelligence is a monthly podcast that dives into the insurance customer experience. Join J.D. Power industry experts Stephen Crewdson, Craig Martin, Mark Garett and host Michael Vermillion for conversations that highlight our latest insurance customer data and news effecting the industry.
Podcast Insights
Content Themes
The podcast focuses on various themes related to the insurance industry, including customer satisfaction, underwriting guidelines, claims processes, and impacts of weather on insurance. For example, episodes explore the critical drivers of auto insurance customer satisfaction, key takeaways from industry conferences, and upcoming trends for 2025, addressing topics like the impact of rising claims and changing digital channels.
Insurance Intelligence is a monthly podcast that dives into the insurance customer experience. Join J.D. Power industry experts Stephen Crewdson, Craig Martin, Mark Garett and host Michael Vermillion for conversations that highlight our latest insurance customer data and news effecting the industry.
In this bonus AI + Insurance episode of the Insurance Intelligence Podcast, Scott Fischer, general counsel and head of government relations at Lemonade Insurance, shares his expert take on building responsible AI governance in a tech-forward insurance company.
With experience spanning both public and private sectors, Scott offers practical insights into navigating evolving regulations, fostering cross-functional collaboration, and managing AI risk and bias—all while maintaining a culture of innovation.
A must-listen for legal, compliance and business leaders shaping the future of AI in insurance.
Disclaimer
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