Co-op Conversations with DEMCO
Co-op Conversations with DEMCO
Podcast Description
Discover Co-op Conversations with DEMCO as we explore the power of a local member-owned not-for-profit electric cooperative. Since 1938, DEMCO has woven cooperative principles into every wire, and our business isn’t just about electricity.
At DEMCO, we’re more than just an electric company, and our work, is more than just a job. As a local member-owned cooperative, we are your neighbors, your family and your friends. We exist to serve you, and we take a lot of pride in all that we do.
Our mission is to enhance the quality of life for our members, employees, and communities by safely providing reliable and competitively priced energy services. You’ve probably seen us out in the community—at events on and off duty—doing what we can to make a difference.
And now, you can hear us on your favorite podcast platform as we discuss what makes cooperatives special and inform the community about how we are striving to serve you in everything we do.
DEMCO, Powering life and community, that’s the cooperative difference!
Podcast Insights
Content Themes
The podcast emphasizes topics related to energy management, community involvement, and cooperative benefits, with episode examples like detailed discussions on Distributed Energy Resource Management Systems (DERMS) and their implications for members, focusing on innovative technology that enhances grid stability and member engagement.
Discover Co-op Conversations with DEMCO as we explore the power of a local member-owned not-for-profit electric cooperative. Since 1938, DEMCO has woven cooperative principles into every wire, and our business isn’t just about electricity.
At DEMCO, we’re more than just an electric company, and our work, is more than just a job. As a local member-owned cooperative, we are your neighbors, your family and your friends. We exist to serve you, and we take a lot of pride in all that we do.
Our mission is to enhance the quality of life for our members, employees, and communities by safely providing reliable and competitively priced energy services. You’ve probably seen us out in the community—at events on and off duty—doing what we can to make a difference.
And now, you can hear us on your favorite podcast platform as we discuss what makes cooperatives special and inform the community about how we are striving to serve you in everything we do.
DEMCO, Powering life and community, that’s the cooperative difference!
In this episode of Co-op Conversations with DEMCO, host David Latona sits down with Galen Dunbar, DEMCO’s Chief Member Services Officer, to talk about how DEMCO is making it easier than ever to connect with your cooperative.
You’ll hear how DEMCO’s new cloud-based phone system improves every call — with features like call-back options, a Spanish-language menu, and an integrated platform that unites phone, chat, and email history in one place. The result? Faster, smoother, and more personal service for every member.
Discover how DEMCO’s Member Services and IT teams worked together to launch technology that keeps local service at the heart of every interaction — ensuring members always reach a friendly, informed voice ready to help.
To learn more or contact Member Services, visit DEMCO.org/Contact or call 844-MyDEMCO.
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