In this conversation, Rich Sheridan, CEO of Menlo Innovations, shares his insights on creating a joyful workplace culture, the importance of core values in leadership, and how to handle conflict within teams. He emphasizes the need for motivation beyond financial incentives and the critical role teachers play in shaping the future of students. Rich also discusses essential life skills that should be taught in schools, such as conflict resolution and effective communication, and reflects on his personal journey in leadership.

Guest Bio

Rich is the CEO, Co-Founder & Chief Storyteller of Menlo Innovations, located in Ann Arbor, Michigan.

Rich became disillusioned in the middle of his career in the chaotic technology industry. He had an all-consuming thought…things can be better. Much better. Why couldn’t a workplace be filled with camaraderie, human energy, creativity, and productivity?

Ultimately, Rich co-founded Menlo Innovations in 2001 to end human suffering in the workplace. His unique approach to custom software creation is so surprisingly different, that 3,000 people a year travel from around the world just to see how they do it.

His passion for creating joyful work environments also led to his bestselling books, Joy, Inc. and Chief Joy Officer.

Takeaways

• Rich Sheridan emphasizes the importance of creating a joyful workplace culture.
• Core values like ‘help others succeed’ are crucial for reducing fear in the workplace.
• It’s essential to allow team members to express when they don’t know something.
• Mistakes should be made quickly and corrected to foster a learning environment.
• Teachers have a significant impact on students’ futures and should strive to be inspiring figures.
• Motivation in the workplace goes beyond financial incentives; serving others is key.
• Creating a positive attitude can transform the learning environment in schools.
• Conflict resolution skills are vital for both students and adults.
• Leadership should focus on collective success rather than individual heroism.
• Every individual can lead change in their immediate environment, regardless of their position.

Chapters

00:00 Introduction to Rich Sheridan and Menlo Innovations

03:08 The Joyful Culture at Menlo Innovations

05:43 Creating a Fear-Free Environment in Schools

08:51 Core Values and Leadership Philosophy

11:48 Navigating Team Dynamics and Conflict Resolution

14:53 Motivation Beyond Financial Incentives

17:36 The Role of Attitude in Leadership

20:38 Teaching Essential Life Skills

23:28 The Power of Individual Leadership

26:21 Handling Bad Days and Seeking Support

29:37 Final Thoughts and Advice for Educators

Host

Kevin Fullbrook is an international school leader with 25+ years of global education experience across Australia, China, and the Middle East. As host of The Leadership Passport Podcast, Kevin dives into the stories, strategies, and insights of education leaders from around the world. With a passion for inclusive leadership, student agency, and sustainable school cultures, he brings thoughtful conversations and practical takeaways for educators, aspiring leaders, and anyone interested in the future of learning.

Connect with him on Instagram (@kevin.fullbrook) and LinkedIn (Kevin Fullbrook)

Keywords

leadership, workplace culture, joy, motivation, education, conflict resolution, core values, team dynamics, personal growth, teaching