Dealer Confidential

Dealer Confidential
Podcast Description
Welcome to Dealer Confidential, where host, Ilana Shabtay, dives into dealers’ anonymous hot takes on everything and anything in the automotive industry. In each episode, Ilana tackles the various challenges and struggles dealers are dealing with, getting to the heart of the issues and exploring potential solutions. It’s like office water cooler gossip with some added spice.
Podcast Insights
Content Themes
The podcast delves into pressing issues within the automotive industry, covering themes like OEM program effectiveness, technology at dealerships, and dealer-vendor relationships. Specific episodes examine topics such as the limitations of OEM programs, integration challenges with tech stacks, and the misalignment between dealer needs and OEM support, providing both anecdotal insights and practical solutions.

Welcome to Dealer Confidential, where host, Ilana Shabtay, dives into dealers’ anonymous hot takes on everything and anything in the automotive industry. In each episode, Ilana tackles the various challenges and struggles dealers are dealing with, getting to the heart of the issues and exploring potential solutions. It’s like office water cooler gossip with some added spice.
AI can accomplish much more than humans, and often at a much faster pace. But can it truly replace dealership staff, or is that just fearmongering?
In this episode of Dealer Confidential, host Ilana Shabtay speaks with Zak Branham, Director of Marketing at Harry Brown’s Automotive Group, about how to effectively integrate AI into dealership operations. They explore the importance of training staff to effectively use AI tools, the potential efficiencies AI can bring, and practical strategies for implementing AI in daily tasks. Zach shares his experiences with various AI tools, including ChatGPT, and emphasizes the need for a hands-on approach to AI adoption within organizations.

Disclaimer
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