Facing Disruption
Podcast Description
Facing Disruption is a webcast that explores the intersection of technology and humanity through conversations with leaders across industries. We help leaders understand how emerging trends and technologies are impacting their businesses and customers, ultimately turning shifting market trends into new opportunities.
Our content spans three key pillars:
The Future of explores emerging technologies and their industry impact
Rockstar Product Teams reveals strategies for building better products faster
The Experimenter's Mindset showcases how calculated risk-taking drives innovation
Podcast Insights
Content Themes
The podcast covers three main pillars: The Future of which emphasizes emerging technologies and their industry impacts, Rockstar Product Teams that reveals strategies for building better products faster, and The Experimenter's Mindset that showcases how calculated risk-taking drives innovation. Episodes include discussions on navigating the long COVID challenges, featuring insights from survivors and expert strategies for energy management and cognitive resilience.
Facing Disruption is a webcast that explores the intersection of technology and humanity through conversations with leaders across industries. We help leaders understand how emerging trends and technologies are impacting their businesses and customers, ultimately turning shifting market trends into new opportunities.
Our content spans three key pillars:
The Future of explores emerging technologies and their industry impact
Rockstar Product Teams reveals strategies for building better products faster
The Experimenter’s Mindset showcases how calculated risk-taking drives innovation
Is AI really the future of customer experience? In this episode, Ryan Serpan dives deep into how AiCX (AI-Driven Customer Experience) is reshaping the way brands interact with customers. Learn how to blend human empathy with machine intelligence to create better engagement and loyalty outcomes.
What you'll learn:
The evolving role of AI in CX strategy
Common pitfalls when adopting AiCX
How predictive AI is shaping future customer journeys
#AiCX #CustomerExperience #ArtificialIntelligence
Disclaimer
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