The Patient Is Always Right

The Patient Is Always Right
Podcast Description
The Patient Is Always Right strips away the corporate gloss and cookie-cutter advice to deliver the raw, unfiltered truth about running a modern clinic.
Each episode brings together diverse voices from across clinical professions – from dentistry to aesthetics, medicine and beyond – to share the kind of insights you’d only hear behind closed doors.
Podcast Insights
Content Themes
The show explores themes such as the intersection of clinical practice and marketing, patient expectations, and business challenges in healthcare. Notable episodes include candid discussions on personal branding in dentistry, the impact of social media on patient trust, and the realities of clinic ownership in the aesthetic industry.

The Patient Is Always Right strips away the corporate gloss and cookie-cutter advice to deliver the raw, unfiltered truth about running a modern clinic.
Each episode brings together diverse voices from across clinical professions – from dentistry to aesthetics, medicine and beyond – to share the kind of insights you’d only hear behind closed doors.
Dr Magdalena Bejma delivers brutal business truths from her decade in aesthetics – why she’s restarted her clinic three times, the patient who scammed her with Ferrero Rochers as a distraction, and her blunt advice for opening clinics: “Don’t do it.” She reveals why success is lonelier than saving lives in A&E, why she requires social media presence in staff contracts, and the device costs that patients never know. From GP side hustle to aesthetic empire, she shares the backstabbing, financial losses, and hard-won lessons that shaped her into one of Yorkshire’s most recognised practitioners. This is essential listening for anyone in aesthetics.
If you’re looking to get a tailored content strategy made for you and your clinic, check out Ignite and book a free strategy call.

Disclaimer
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