Talk to Th3 Doc with Steve Meek
Talk to Th3 Doc with Steve Meek
Podcast Description
Talk to Th3 Doc with Steve Meek is designed for executives seeking to better understand the evolving landscape of technology through practical, high-level insights. Hosted by Steve 'The Doctor' Meek, an experienced technology strategist, each episode breaks down complex topics in Technical Support, Cybersecurity, and Artificial Intelligence into clear, actionable conversations tailored for leadership decision-making. With a focus on real-world applications and business outcomes, the show helps leaders stay ahead of tech challenges without needing to dive deep into the technical weeds.
From navigating the latest cybersecurity threats to understanding how AI can transform operations, Talk to Th3 Doc delivers timely guidance and expert perspectives. Steve brings clarity to the fast-changing world of tech, often featuring interviews with industry experts and sharing lessons learned from the field. Whether you're leading a small organization or a large enterprise, this podcast equips you with the knowledge you need to make smarter, more secure, and more strategic technology choices.
Podcast Insights
Content Themes
The podcast focuses on technology themes like Technical Support, Cybersecurity, and Artificial Intelligence. Example episodes cover topics such as navigating the latest cybersecurity threats and understanding AI’s impact on business operations, with an emphasis on delivering practical, real-world applications that help organizations make informed technology decisions.
Talk to Th3 Doc with Steve Meek is designed for executives seeking to learn from a balance of business and technology experts, focused on helping SMBs through practical, high-level insights. Hosted by Steve ‘The Doctor’ Meek, an experienced business owner and technology strategist, episodes break down complex topics in General Business, Cybersecurity, Artificial Intelligence and Technical Support, into clear, actionable conversations tailored for leadership decision-making. These include topics as varied as HR, the economy, leadership, culture and executive health.
With a focus on real-world applications, business outcomes and real life, the show helps executives stay ahead of leadership challenges without needing to dive deep into the technical weeds.
While we navigate the latest cybersecurity threats and strive to understand how AI can transform operations, Talk to Th3 Doc also delivers general business expert perspectives. Steve brings clarity to the fast-changing world of SMBs where many people wear multiple hats, featuring interviews with industry experts and sharing lessons learned from the field. Whether you’re leading a small city or a business trying to expand, this podcast equips you with the knowledge you need to make smarter, more secure, and more strategic choices.
Top Takeaway
“Lead by example; it speaks volumes.”
Are you leading in a way your team can follow—or just telling them what to do? In this episode, you’ll learn how customer service, communication, and leadership intersect in 2025. Expect insights that will help you evaluate your own habits, connect more deeply with clients, and build stronger teams.
Guest Bio
Jose Duarte, CCIM – Commercial Real Estate Professional at Coldwell Banker Commercial
Jose advises clients on relocations, acquisitions, dispositions, investments, and developments across the Dallas–Fort Worth market. With decades of experience in real estate and deep community involvement, he blends practical business savvy with a people-first approach. Outside of work, he is active in his community with his wife and two teenage children.
Vitals (Metrics That Matter)
• 80–85% satisfaction in retail/e-commerce and 79% in banking — signals how service standards shift by sector.
• Cap rates above 8% — key real estate trend influencing client decision-making.
• Better occupancy in office markets — showing resilience post-pandemic.
Why it matters: These numbers illustrate how customer expectations and business conditions keep evolving, demanding stronger communication and leadership.
Medical History (Summary)
Customer service isn’t just a smile—it’s a strategy. This episode unpacks how SMBs and leaders can build loyalty, foster communication, and stay ahead in a transactional world.
Exam (Chapters & Highlights)
• 00:00 – Introduction: Why customer service is the heartbeat of business
• 02:59 – Experience matters: turning interactions into loyalty
• 05:59 – Metrics that reveal the real story
• 08:56 – Dealing with attrition and change
• 11:55 – Effective communication strategies
• 14:46 – Leading by example in service and leadership
• 17:45 – Building long-term client relationships
• 20:42 – The art of selling and consulting
• 23:37 – Self-assessment and team strengths
• 35:53 – SWOT analysis for personal and business growth
• 39:03 – Vision, team engagement, and influence of spouses in decisions
• 43:01 – Balancing strengths, weaknesses, and peer learning
• 53:30 – Empathy and understanding perspectives
• 56:15 – Key takeaways on self-assessment and leadership
Treatment Plan (Resources & Prescriptions)
• Gallup CliftonStrengths Assessment – framework for self-assessment and leadership.
• Serve in a nonprofit – Jose’s personal prescription for leaders to gain perspective.
Call to Action (Guest)
Connect with Jose Duarte:
📞 Phone: 972-885-8180
📧 Email: [email protected]
🌐 Website: orioncrg.com
🔗 LinkedIn
🔗 Facebook
Podcast Call to Action
👉 Don’t miss an episode of Talk To Th3 Doc. Subscribe on your favorite platform: Apple Podcasts | Spotify | iHeartRadio | PocketCasts | Amazon Music
💻 Explore more episodes: Talk To Th3 Doc Podcast
📩 Email Steve: [email protected]
🔗 Connect with Steve on LinkedIn
Glossary
• Cap Rate – A measure of real estate return, higher indicates riskier investments.
• Attrition – Loss of clients or employees over time.
• SWOT Analysis – Strengths, Weaknesses, Opportunities, Threats; a strategic planning tool.
Keywords & Hashtags
customer service, leadership, communication, loyalty, business growth, DFW real estate, client relationships, SMB success, executive leadership, team development, community service, business strategy, customer experience, metrics that matter, SWOT analysis, trust in business, continuous improvement, employee engagement, repeat business, service culture
Disclaimer
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