Operations Excellence

Operations Excellence
Podcast Description
Welcome to Operations Excellence, the podcast where Mark O’Donnell explores the strategies, systems, and leadership insights that drive high-performing businesses. From optimizing processes to building strong teams, this podcast is designed for entrepreneurs, executives, and operations professionals looking to streamline, scale, and succeed. Whether you're a CEO, business owner, or operations leader, Operations Excellence gives you the tools and knowledge to run a smarter, more efficient business. 🎧 Subscribe now and take your operations to the next level!
Podcast Insights
Content Themes
The podcast focuses on strategies for operational improvement, team building, and leadership development, with episodes exploring topics such as empathy in leadership, innovative hiring practices like 4-day workweeks, and storytelling for business success.

Welcome to Operations Excellence, the podcast where Mark O’Donnell explores the strategies, systems, and leadership insights that drive high-performing businesses. From optimizing processes to building strong teams, this podcast is designed for entrepreneurs, executives, and operations professionals looking to streamline, scale, and succeed. Whether you’re a CEO, business owner, or operations leader, Operations Excellence gives you the tools and knowledge to run a smarter, more efficient business. 🎧 Subscribe now and take your operations to the next level!
In Episode 3 of Operations Excellence, host Mark O’Donnell is joined by guests Jennifer Jedik and Matt Masur for a deep dive into the real-world challenges and rewards of leadership development, organizational growth, and personal transformation. From the power of empathy and mentorship to the courage it takes to speak publicly and lead authentically, this episode unpacks the mindset shifts required to go from doer to leader — and how culture plays a critical role in retaining top talent. We also explore innovative hiring strategies, like 4-day workweeks and referral-based recruitment, and what it truly means to scale a business where the founder becomes “irrelevant” in the best way possible. Whether you’re a seasoned executive or an emerging leader, this episode is packed with insight, strategy, and heart.

Disclaimer
This podcast’s information is provided for general reference and was obtained from publicly accessible sources. The Podcast Collaborative neither produces nor verifies the content, accuracy, or suitability of this podcast. Views and opinions belong solely to the podcast creators and guests.
For a complete disclaimer, please see our Full Disclaimer on the archive page. The Podcast Collaborative bears no responsibility for the podcast’s themes, language, or overall content. Listener discretion is advised. Read our Terms of Use and Privacy Policy for more details.