Operations Excellence
Operations Excellence
Podcast Description
Welcome to Operations Excellence, the podcast where Mark O’Donnell explores the strategies, systems, and leadership insights that drive high-performing businesses. From optimizing processes to building strong teams, this podcast is designed for entrepreneurs, executives, and operations professionals looking to streamline, scale, and succeed. Whether you're a CEO, business owner, or operations leader, Operations Excellence gives you the tools and knowledge to run a smarter, more efficient business. 🎧 Subscribe now and take your operations to the next level!
Podcast Insights
Content Themes
The podcast focuses on strategies for operational improvement, team building, and leadership development, with episodes exploring topics such as empathy in leadership, innovative hiring practices like 4-day workweeks, and storytelling for business success.
Welcome to Operations Excellence, the podcast where Mark O’Donnell explores the strategies, systems, and leadership insights that drive high-performing businesses. From optimizing processes to building strong teams, this podcast is designed for entrepreneurs, executives, and operations professionals looking to streamline, scale, and succeed. Whether you’re a CEO, business owner, or operations leader, Operations Excellence gives you the tools and knowledge to run a smarter, more efficient business. 🎧 Subscribe now and take your operations to the next level!
In Episode 5 of Operations Excellence, host Mark O’Donnell welcomes two powerful voices in leadership and growth.
🚀 First up:Adam Roemer, Northern California Regional Manager at US Air Conditioning Distributors, shares his personal journey from crawling through hot attics to leading high-performing teams. Hear how his leadership style evolved through experience, mentorship, and customized coaching—and how he’s now mentoring the next generation of managers.
🧠 In the second half: Mark sits down with his own coach, Gerard Mott, Partner at Trusted Advisors. Gerard unpacks what it really takes to build customer loyalty, why culture and leadership development are vital to retention, and how consulting networks like Trusted Advisors help leaders thrive—especially in times of uncertainty.
🎧 Whether you’re managing a team, growing a business, or considering a leap into consulting, this episode is packed with insights on building connection, earning trust, and turning good teams into great ones.
#OperationsExcellence #LeadershipDevelopment #CustomerLoyalty #TrustedAdvisors #HVACLeadership #BusinessCoaching
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