Empathy By Design
Podcast Description
Empathy by Design is a podcast that dives into the heart of what it means to design for our shared humanity. Across the worlds of technology, wellness, and community, we explore how thoughtful, empathetic design can bridge divides, foster connection, and spark meaningful change.
Each episode features conversations with innovators, creators, and change-makers who are reimagining the way we approach our world. From building tech that prioritizes people to cultivating wellness practices that truly heal, to shaping communities grounded in inclusivity, we deeply explore the process of designing with intention and care.
Whether you’re a designer, a dreamer, or someone who simply believes in creating a more compassionate world, Empathy by Design is an invitation to imagine what’s possible when we lead with empathy.
Podcast Insights
Content Themes
The podcast explores themes around technology, wellness, and community, with episodes focusing on trauma-informed care, client-centered design, and inclusive practices. For example, the episode with Tristan Kelan discusses how to integrate trauma-informed principles into behavioral health services, illustrating the significance of balancing data-driven solutions with compassionate client care.

Empathy by Design is a podcast that dives into the heart of what it means to design for our shared humanity. Across the worlds of technology, wellness, and community, we explore how thoughtful, empathetic design can bridge divides, foster connection, and spark meaningful change.
Each episode features conversations with innovators, creators, and change-makers who are reimagining the way we approach our world. From building tech that prioritizes people to cultivating wellness practices that truly heal, to shaping communities grounded in inclusivity, we deeply explore the process of designing with intention and care.
Whether you’re a designer, a dreamer, or someone who simply believes in creating a more compassionate world, Empathy by Design is an invitation to imagine what’s possible when we lead with empathy.
What if the intake process isn’t just something that happens before the real work begins?
In this episode of Empathy by Design, Julie explores intake and evaluation through the lens of Somatic UX—and what changes when we design for the nervous system from the very first interaction.
You’ll learn how to:
recognize where uncertainty and cognitive load show up in an intake experience
use orientation before pressure to support engagement and participation
look at behavior as information about the interaction between the person and the system
distinguish nervous-system-informed design from simply making an experience feel “calm”
build trust through clearer expectations, meaningful choice, and accessible design
identify small changes you can make to intake, onboarding, and evaluation processes without redesigning the entire system
Whether you work in healthcare, digital health, UX, education, or another human-centered field, this episode offers a practical way to start asking a different question:
Not just, “How do we get people through the system?” but “What does the system make possible for the person moving through it?”
Want to go deeper?
→ Follow Empathy by Design for more conversations on Somatic UX, nervous-system-informed design, and human-centered systems.
→ Explore the Somatic UX framework and learn how it can be applied to healthcare, digital health, and organizational experiences.
→ Connect with Julie on LinkedIn for weekly Somatic UX insights and practical applications.
→ Share this episode with someone designing healthcare, UX, education, or other human-centered systems.

Disclaimer
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