Return on Intelligence
Return on Intelligence
Podcast Description
Return on Intelligence is the go-to show for forward-thinking business leaders, IT professionals, and decision-makers who understand that AI isn’t just a trend—it’s the ultimate investment in the future of work. While most AI discussions stay theoretical, we cut through the noise to focus on real-world applications, success stories, and strategies that drive productivity, efficiency, and business growth. From scaling businesses and optimizing operations to leveraging Microsoft Copilot and automation, we explore how AI-powered intelligence delivers tangible returns. If you’re ready to turn AI from a concept into a competitive advantage, this is your roadmap to making it happen.
Podcast Insights
Content Themes
The podcast centers on themes of AI-driven productivity, business optimization, and digital transformation, with episodes such as 'The Doer Mindset' discussing executive leadership in AI adoption and 'Copilot Agents That Work Together' exploring Microsoft's new AI agents for collaboration in the workplace.
Return on Intelligence is the go-to show for forward-thinking business leaders, IT professionals, and decision-makers who understand that AI isn’t just a trend—it’s the ultimate investment in the future of work. While most AI discussions stay theoretical, we cut through the noise to focus on real-world applications, success stories, and strategies that drive productivity, efficiency, and business growth. From scaling businesses and optimizing operations to leveraging Microsoft Copilot and automation, we explore how AI-powered intelligence delivers tangible returns. If you’re ready to turn AI from a concept into a competitive advantage, this is your roadmap to making it happen.
In this episode of Return on Intelligence, Abram and I dive deep into the transformative announcements from Microsoft Build 2025, exploring how AI agents are fundamentally reshaping workplace productivity. Fresh from his experience at Build, Abram shares exclusive insights on Microsoft’s revolutionary multi-agent orchestration capabilities and the new Copilot tuning features that are set to change how businesses approach AI automation.
We explored Abram’s firsthand experience at Microsoft Build 2025, where he presented on stage about the latest developer tools for AI agents. The heart of our discussion focused on two groundbreaking capabilities: Copilot tuning, which allows businesses to fine-tune models with their specific data and formats, and multi-agent orchestration, which enables agents to work together in sophisticated hierarchies to accomplish complex tasks.
We discussed how Copilot tuning differs from traditional knowledge grounding by actually training models to consistently output in specific business formats, making it ideal for structured processes like legal file notes or financial reports. Meanwhile, multi-agent orchestration represents a paradigm shift from monolithic AI systems to specialized agent teams that can handle increasingly complex workflows.
The episode culminated with a live demo where Abram built a functional Microsoft Build reception desk agent in real-time, showcasing just how accessible and powerful these new tools have become for everyday users.
Key Insights
- Fine-tuning revolution: Copilot tuning creates models that reliably output in specific business formats, moving beyond simple knowledge grounding to ensure consistent, structured results for critical business processes.
- Multi-agent architecture: The shift to multi-agent systems enables AI to handle complex, multi-step tasks through specialized agents working together, potentially accessing hundreds of tools through hierarchical organization.
- Microservices for AI: Multi-agent systems mirror the microservices architecture revolution, allowing different teams to build and iterate on specialized agents that communicate through natural language rather than rigid APIs.
- Democratized agent building: The new agent builder in Microsoft 365 Copilot makes creating powerful AI agents accessible to end users in minutes, not hours or days of development work.
- Human-AI collaboration evolution: The future workplace will feature humans as both managers of agent fleets and co-founders working alongside AI thought partners in collaborative relationships.
- Professional development pathway: Agents can evolve from simple no-code solutions to sophisticated pro-code implementations, allowing successful agents to scale across entire organizations with proper governance.
Timestamps
00:00 – 03:15: Build conference overview and Abram’s presentation experience
03:15 – 12:30: Deep dive into Copilot tuning capabilities and business applications
12:30 – 18:45: Multi-agent orchestration and the future of AI workplace integration
18:45 – 22:00: Discussion on AI’s impact on jobs and the augmentation vs replacement debate
22:00 – 39:00: Live demo building a Microsoft Build reception desk agent
39:00 – 48:50: Agent sharing, scaling, and the evolution from no-code to pro-code development
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