Flexys Meets…
Flexys Meets...
Podcast Description
Flexys Meets is a coffee break podcast exploring innovation in the fintech, banking and collections industries.
Host James Hill chats with industry leaders and experts, uncovering their strategies, challenges, and the technology shaping the future.
Tune in for expert insights, fresh ideas, and practical advice from the people driving change.
Podcast Insights
Content Themes
The podcast covers various topics including digital transformation in banking, ethical lending, customer-centric product development, and the role of AI in fintech. For instance, episodes delve into the challenges of managing financial vulnerability, exemplified by discussions with guests like Bob Winnington of MALG, as well as exploring the future of digital banking with innovators like Ben Goldin from Plumery who focuses on AI-driven personalized experiences. Other themes include regulatory challenges, industry collaboration, and modernizing payment processes.
Flexys Meets is a coffee break podcast exploring innovation in the fintech, banking and collections industries.
Host James Hill chats with industry leaders and experts, uncovering their strategies, challenges, and the technology shaping the future.
Tune in for expert insights, fresh ideas, and practical advice from the people driving change.
Today, James chats with Mark McAlpine, a non-executive director at Capital Credit Union and CEO of Not the Odd One Out.
Mark discusses his work in transforming the UK financial services landscape through innovation and collaboration, particularly focusing on credit unions.
He highlights the unique challenges and opportunities within the sector, emphasising the need for digital transformation and shared services. Mark envisions a future where credit unions offer a Neobank-like experience, reinvesting profits into local communities.
This insightful conversation sheds light on the evolving role of credit unions in financial inclusion.
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