Senior journalist Maya Dhillon is joined by Pulse editor-in-chief Jaimie Kaffash to discuss his new report on the complaints system in general practice and his interview with chair of the BMA’s GP committee in England Dr Katie Bramall at Pulse LIVE Birmingham.

Jaimie shares his white paper findings on how the fear of complaints is causing just under 80% of GPs to practise medicine ‘defensively’ as well as how patients are using AI when making complaints.

Jaimie also tells Maya about his Big Interview with Dr Bramall at Pulse LIVE Birmingham. The GPC chair revealed her fear that wholesale GMS negotiations may be off the table following Wes Streeting’s health secretary resignation, and explains her strategy for ongoing collective action against the Government.

Last but not least, clinical adviser Dr Keith Hopcroft is joined by Professor Tom Barber, consultant endocrinologist and professor of endocrinology at University Hospitals Coventry and Warwickshire, to revisit his session from Pulse LIVE Birmingham on managing metabolic syndrome in general practice.

Professor Barber explains what exactly metabolic syndrome is, advises GPs on they should identify patients at risk (using a measuring tape rather than scales), and how to manage the condition.

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This episode was produced by Maya Dhillon and Mollie Fraser-Andrews.