The Bits Matter Podcast
The Bits Matter Podcast
Podcast Description
'The Bits Matter Podcast' - the leading resource for retail bankers. This podcast brings to light what community banks and credit unions can do to be affective in an industry dominated by big-name national banks that cover much of the country’s financial services. Through discussions on branch staff training, choreography, digital signage, architectural design and space planning, promotional items and brand extension, and more - an idea hub of 'bits' that matter, the podcast pulls insight from industry leaders, for industry leaders, about what it means to operate from the retail mindset.
Podcast Insights
Content Themes
The podcast covers themes related to retail banking practices, with episodes focusing on branch staff training, customer experience enhancement, and strategic design. For example, in the episode titled 'Surprise and Delight', the discussion revolves around leveraging customer satisfaction techniques from airlines to elevate banking experiences. Other episodes explore digital signage impact and architectural considerations for maximizing branch functionality.
‘The Bits Matter Podcast’ – the leading resource for retail bankers. This podcast brings to light what community banks and credit unions can do to be affective in an industry dominated by big-name national banks that cover much of the country’s financial services. Through discussions on branch staff training, choreography, digital signage, architectural design and space planning, promotional items and brand extension, and more – an idea hub of ‘bits’ that matter, the podcast pulls insight from industry leaders, for industry leaders, about what it means to operate from the retail mindset.
A Strategic Approach to Branch Design: Cost Savings – LINK IN BIO
When a bank or credit union takes on a branch project, the focus is usually on how much it will cost to build. But what often gets overlooked is how much can be saved with the right strategy in place.
In this episode of the Bits Matter Podcast, host Doug Ridley sits down with William Foley, co-founder of The Element Group, to discuss where the biggest savings come from. They cover everything from stakeholder alignment and budget checkpoints to shrinking square footage and smarter site planning. The goal is to help institutions save while creating branches that are efficient, welcoming, and built for growth.
S2E4: ”A Strategic Approach to Branch Design: Cost Savings”
SHOW NOTES:
Link to show notes: https://www.everybitmatters.com/blog/
ABOUT THE HOST:
A mind busy with inspirations, Doug comes to The Element Group with a wealth of new ideas, drawing from his experience as Director of Accounts and Marketing Strategist at Vital Design where he helped build and shape their retainer program. He is most ‘in his element’ when he is skiing, enjoying a long run, or relaxing in his garden.
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ABOUT THE GUEST:
William Foley: When he is not golfing, skiing or relaxing with family, William is hard at work ensuring that the company he co-founded continues to thrive. After studying at Utica College, William began his career in the design-build industry. Nearly thirty years of experience have equipped him with extensive upper-level knowledge in finance, sales, design, build, merchandising, and digital.
ABOUT THE ELEMENT GROUP:
The Element Group is a full-service design-build firm dedicated to transforming community banks and credit unions nationwide. With the motto “Every Bit Matters” we specialize in delivering memorable and future-facing retail branch environments that help financial institutions stand out and grow
From architectural and interior design to graphic design, digital signage, promotional products, and training, The Element Group offers a collaborative, end-to-end solution tailored to each client’s unique goals.
Website: https://www.everybitmatters.com/
LinkedIn: https://www.linkedin.com/company/theelementgroup/
YouTube: https://www.youtube.com/channel/UCXNCw9-DzVuK9zJO1F1Rzkw
Apple Podcasts: https://podcasts.apple.com/us/podcast/the-bits-matter-podcast/id1806201956
Instagram: https://www.instagram.com/everybitmatters/
Disclaimer
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