Success in Chaos
Success in Chaos
Podcast Description
Success in Chaos features conversations with healthcare leaders, operators, and influencers driving success in the face of rapid and sometimes unforeseen change. Join our hosts, Angela Adams, RN, CEO of Inflo Health, and Kandice Garcia Tomkins, RN, Quality Director for the ACR Learning Network, as they explore what it takes to make healthcare work for patients, clinicians, and our communities. These conversations transcend the healthcare industry and speak to resiliency, adaptability, and compassion in the face of uncertainty.About our hostsAngela, CEO of Inflo Health, has been a hospital change agent and now propels AI and clinical innovation.Kandice, Quality Director at the ACR Learning Network, has guided system-wide changes and improved quality across more than 20 health systems.
Podcast Insights
Content Themes
The podcast centers around themes of healthcare leadership, adaptability, and process improvement, with episodes discussing complex topics such as the chaotic nature of healthcare and empowering teams for better outcomes. For example, a recent episode explores the importance of understanding complexity in healthcare systems and the lessons learned from failures in improvement projects.

Success in Chaos features conversations with healthcare leaders, operators, and influencers driving success in the face of rapid and sometimes unforeseen change. Join our hosts, Angela Adams, RN, CEO of Inflo Health, and Kandice Garcia, RN, Quality Director for the ACR Learning Network, as they explore what it takes to make healthcare work for patients, clinicians, and our communities. These conversations transcend the healthcare industry and speak to resiliency, adaptability, and compassion in the face of uncertainty.
About our hosts
Angela, CEO of Inflo Health, has been a hospital change agent and now propels AI and clinical innovation.
Kandice, Quality Director at the ACR Learning Network, has guided system-wide changes and improved quality across more than 20 health systems.
Electronic health records were supposed to transform healthcare—but instead, they digitized broken workflows.
In this episode of After the Chaos, the conversation explores why EHRs increased complexity instead of reducing it, and what healthcare can learn moving forward.
Key topics include:
- Why EHRs failed to improve care coordination
- The disconnect between technology and clinical workflows
- The importance of clinician-led design
- How to avoid repeating the same mistakes with AI
AI presents a new opportunity—but only if healthcare moves beyond digitization and into true redesign.

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