Only Human After All
Only Human After All
Podcast Description
Step behind the scenes of hospital life with Only Human After All, a heartwarming and insightful podcast that introduces you to the extraordinary people who make healthcare happen. Hosted by Dr. James Thomas, a Deputy Medical Director, and Andrea Clegg, an Associate Director of Nursing, this series uncovers the personal stories of the individuals working tirelessly in our hospitals.
Each episode shines a spotlight on a different member of the team, from surgeons and therapists to porters and IT staff. Through candid conversations, James and Andrea delve into their guests’ lives, exploring their childhoods, influences, passions, and the unique journeys that led them to healthcare.
Only Human After All offers a fresh perspective on the human side of medicine, breaking down the barriers of uniforms and job titles to reveal the dedication, humor, and heart behind every role. Whether it’s a childhood dream fulfilled, a life-changing event, or an unexpected career path, each story is a reminder that every person has a tale worth telling.
Engaging, inspiring, and often surprising, this podcast celebrates the diversity of experiences and the shared humanity that unites us all. Tune in weekly and discover the remarkable people who keep hospitals running—because, at the end of the day, we’re all only human after all.
Podcast Insights
Content Themes
The podcast explores themes such as personal journeys in healthcare, the importance of patient safety, and the impact of communication within the NHS. Episode examples include John Tansley's discussion on transforming patient safety through a just culture, Andros Navarro's insights on storytelling and bridging cultural gaps in healthcare, and Vicky Malia's exploration of the non-clinical roles that enhance patient experience and operational engagement.
Step behind the scenes of hospital life with Only Human After All, a heartwarming and insightful podcast that introduces you to the extraordinary people who make healthcare happen. Hosted by Dr. James Thomas, a Deputy Medical Director, and Andrea Clegg, an Associate Director of Nursing, this series uncovers the personal stories of the individuals working tirelessly in our hospitals.
Each episode shines a spotlight on a different member of the team, from surgeons and therapists to porters and IT staff. Through candid conversations, James and Andrea delve into their guests’ lives, exploring their childhoods, influences, passions, and the unique journeys that led them to healthcare.
Only Human After All offers a fresh perspective on the human side of medicine, breaking down the barriers of uniforms and job titles to reveal the dedication, humor, and heart behind every role. Whether it’s a childhood dream fulfilled, a life-changing event, or an unexpected career path, each story is a reminder that every person has a tale worth telling.
Engaging, inspiring, and often surprising, this podcast celebrates the diversity of experiences and the shared humanity that unites us all. Tune in weekly and discover the remarkable people who keep hospitals running—because, at the end of the day, we’re all only human after all.
Maxwell Rousell is 20. He’s a Digital and Social Inclusion Coordinator. And he’s spent three and a half years finding out exactly where he belongs in the NHS.
His job is to help patients navigate the NHS app and digital services. He goes to libraries, community events, welfare centres – anywhere people might need help but be afraid to ask. And what he’s discovered challenges everything we think we know about digital exclusion.
The older generation can’t use smartphones? Wrong. Maxwell works with a 92-year-old who knew more about the NHS app than he did when he started. The real barrier isn’t age – it’s economics. It’s access. It’s confidence.
Maxwell’s own journey is a story of finding your place. An apprenticeship gave him his break into the NHS. Andrea became his “work grandma” (his real grandma is a nurse too, and incredibly proud). He tried different roles. He discovered he prefers project work to operations. He learned that sometimes it takes time to find your niche.
Outside work, he’s a petrol head – German performance cars, race events, talking his grandma’s ear off about brake horsepower.
But inside work, he’s found his purpose: supporting people directly while working on the systems that make care easier for patients.
Because that’s why we’re all here.
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