Only Human After All
Only Human After All
Podcast Description
Step behind the scenes of hospital life with Only Human After All, a heartwarming and insightful podcast that introduces you to the extraordinary people who make healthcare happen. Hosted by Dr. James Thomas, a Deputy Medical Director, and Andrea Clegg, an Associate Director of Nursing, this series uncovers the personal stories of the individuals working tirelessly in our hospitals.
Each episode shines a spotlight on a different member of the team, from surgeons and therapists to porters and IT staff. Through candid conversations, James and Andrea delve into their guests’ lives, exploring their childhoods, influences, passions, and the unique journeys that led them to healthcare.
Only Human After All offers a fresh perspective on the human side of medicine, breaking down the barriers of uniforms and job titles to reveal the dedication, humor, and heart behind every role. Whether it’s a childhood dream fulfilled, a life-changing event, or an unexpected career path, each story is a reminder that every person has a tale worth telling.
Engaging, inspiring, and often surprising, this podcast celebrates the diversity of experiences and the shared humanity that unites us all. Tune in weekly and discover the remarkable people who keep hospitals running—because, at the end of the day, we’re all only human after all.
Podcast Insights
Content Themes
The podcast explores themes such as personal journeys in healthcare, the importance of patient safety, and the impact of communication within the NHS. Episode examples include John Tansley's discussion on transforming patient safety through a just culture, Andros Navarro's insights on storytelling and bridging cultural gaps in healthcare, and Vicky Malia's exploration of the non-clinical roles that enhance patient experience and operational engagement.

Step behind the scenes of hospital life with Only Human After All, a heartwarming and insightful podcast that introduces you to the extraordinary people who make healthcare happen. Hosted by Dr. James Thomas, a Deputy Medical Director, and Andrea Clegg, an Associate Director of Nursing, this series uncovers the personal stories of the individuals working tirelessly in our hospitals.
Each episode shines a spotlight on a different member of the team, from surgeons and therapists to porters and IT staff. Through candid conversations, James and Andrea delve into their guests’ lives, exploring their childhoods, influences, passions, and the unique journeys that led them to healthcare.
Only Human After All offers a fresh perspective on the human side of medicine, breaking down the barriers of uniforms and job titles to reveal the dedication, humor, and heart behind every role. Whether it’s a childhood dream fulfilled, a life-changing event, or an unexpected career path, each story is a reminder that every person has a tale worth telling.
Engaging, inspiring, and often surprising, this podcast celebrates the diversity of experiences and the shared humanity that unites us all. Tune in weekly and discover the remarkable people who keep hospitals running—because, at the end of the day, we’re all only human after all.
In this episode, we meet Arron Smith, Specialty General Manager for Theatres, Anaesthetics and Critical Care. Arron came to the NHS just over two years ago from the RAF – with zero clinical background and everything to learn.
We explore the two sliding doors moments that shaped his path: being rejected by the police and marines but accepted by the Air Force, and losing his father a year before leaving the military. The care his dad received from Dr Dennis and the ward nurses showed Arron the human side of the NHS – and inspired him to give back.
Arron shares what surprised him most about working in healthcare (the iceberg of work patients never see), how military leadership has evolved from command and control to followship, why the best pilots aren’t necessarily the best leaders (and what that means for medical leadership), and what it’s like trying to bring structure to an organization where you can’t pause to fix things – you’re fixing the aeroplane while it’s flying.
From chairing a local sports charity to traveling the country watching Middlesbrough, Arron reminds us that rejection can lead you exactly where you need to be.

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