She Builds

She Builds
Podcast Description
I was an inexperienced marketeer thrust into the start up world and made to learn and build as I went, giving me a thirst for knowledge and curiosity for how others built before me. So I created 'She Builds'. Featuring product, marketing and strategy experts from the likes of Amazon, Deliveroo, the UAE unicorn Careem, I dig deep to find out how they did it, if they had the same problems that I had and what didn't work. I also only interviewed women, because there's some incredible talent out there, still overlooked.
Podcast Insights
Content Themes
The podcast focuses on themes such as product development, marketing strategies, and business scaling, with episodes exploring topics like Amazon's customer-centric strategies, operations management in tech startups, and practical insights from industry veterans. For example, episodes delve into specific structures like the PRFAQ model and discuss the unique challenges women face in business environments.

I was an inexperienced marketeer thrust into the start up world and made to learn and build as I went, giving me a thirst for knowledge and curiosity for how others built before me. So I created ‘She Builds’. Featuring product, marketing and strategy experts from the likes of Amazon, Deliveroo, the UAE unicorn Careem, I dig deep to find out how they did it, if they had the same problems that I had and what didn’t work. I also only interviewed women, because there’s some incredible talent out there, still overlooked.

In this episode, I sit down with Michelle, Director of Operations at Beco Capital, one of the region’s biggest early-stage VC firms, managing half a billion dollars in AUM.
Michelle has spent over a decade scaling tech startups from her time as Head of Sales Planning at Deliveroo to her current role at Beco. She’s worked on the ground in hyper-growth startups and inside a VC firm, giving her a rare perspective on how businesses actually scale.
Whether you’re an operator, startup founder, or thinking of moving to the UAE, this episode is packed with insights on building and scaling businesses.
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00:15 Meet michelle: Director of operations at Beco Capital
00:36 The role of a generalist
02:16 Deliveroo’s service guarantee campaign
05:23 The chief of staff role
10:14 Okrs in business operations
14:54 Operations in startups vs. scale-ups
16:07 Operations in vc firms
22:09 The importance of company culture
27:48 Why work in dubai?
29:35 Ai in operations and marketing
34:34 Pass the toolkit
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Watch on YouTube: https://www.youtube.com/@shebuildspodcast
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Get in touch:
LinkedIn: https://www.linkedin.com/in/sarahhewerdine/
Instagram: https://www.instagram.com/sarah_hewerdine
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