Practically Tomorrow
Practically Tomorrow
Podcast Description
The world of work is always on the verge of the next big disruption–but how do you make it work for your organization today? The Practically Tomorrow podcast, produced by GoTo, explores emerging tech trends in AI, customer experience, security, and more to uncover practical, ready-to-use strategies. In each episode, industry experts share real-world insights to help you, and your organization, thrive in a constantly evolving landscape. Learn more at GoTo.com.
Podcast Insights
Content Themes
This podcast explores key themes related to emerging technologies, particularly in AI, customer experience, and security. Specific episodes such as Boosting Customer Satisfaction with AI and AI and the Future of Customer Experience highlight practical applications and strategies for integrating AI into organizational operations and enhancing customer interactions.
The world of work is always on the verge of the next big disruption–but how do you make it work for your organization today? The Practically Tomorrow podcast, produced by GoTo, explores emerging tech trends in AI, customer experience, security, and more to uncover practical, ready-to-use strategies. In each episode, industry experts share real-world insights to help you, and your organization, thrive in a constantly evolving landscape.
Learn more at https://www.goto.com
For more podcast content from GoTo’s family of brands, check out The Practical MSP, a LogMeIn podcast bringing you honest conversations on how Managed Service Providers can sustainably scale their IT business: https://open.spotify.com/show/6Lz3bf6mQLIWM7xw6qXs4G
In this episode, GoTo’s Mike Gutierrez, Senior Director, ITSG Strategy and Solutions Consulting talks with Brian Deitch, VP & CTO In Residence at Zscaler, about how AI is fundamentally transforming cybersecurity. Together, they dig into enterprise cybersecurity AI trends and how agentic AI poses new governance and data protection risks. Brian explains how uncontrolled AI tools can proliferate quickly without compliance, red teaming, and identity-based oversight, and how Zero Trust isolates access to a “network of one” to reduce attack surface. They discuss emerging threats like Anthropic’s Claude Mythos-style vulnerability discovery, how AI is dramatically collapsing cybersecurity’s time-to-exploit, and overlooked risks, emphasizing MFA and federated identity. Brian also shares guidance for managed service providers (MSPs) like elevating risk conversations to executives, phasing initiatives clearly, and treating AI as powerful but requiring human spot-checking to prevent hallucination-driven failures and unexpected costs.
Connect with GoTo:
https://www.linkedin.com/company/GoTo
Learn about GoTo:
https://www.goto.com
Connect with Brian Deitch:
https://www.linkedin.com/in/cloud-god
Listen to Brian’s PEBCAK Podcast:
https://open.spotify.com/show/7aHaPvF8DNLv2314EjuVym
Learn about Zscaler:
https://www.zscaler.com
Disclaimer
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