Practically Tomorrow
Practically Tomorrow
Podcast Description
The world of work is always on the verge of the next big disruption–but how do you make it work for your organization today? The Practically Tomorrow podcast, produced by GoTo, explores emerging tech trends in AI, customer experience, security, and more to uncover practical, ready-to-use strategies. In each episode, industry experts share real-world insights to help you, and your organization, thrive in a constantly evolving landscape. Learn more at GoTo.com.
Podcast Insights
Content Themes
This podcast explores key themes related to emerging technologies, particularly in AI, customer experience, and security. Specific episodes such as Boosting Customer Satisfaction with AI and AI and the Future of Customer Experience highlight practical applications and strategies for integrating AI into organizational operations and enhancing customer interactions.
The world of work is always on the verge of the next big disruption–but how do you make it work for your organization today? The Practically Tomorrow podcast, produced by GoTo, explores emerging tech trends in AI, customer experience, security, and more to uncover practical, ready-to-use strategies. In each episode, industry experts share real-world insights to help you, and your organization, thrive in a constantly evolving landscape. Learn more at GoTo.com.
In this episode, Malachi Threadgill, Head of Marketing for GoTo Connect, discusses healthcare digital transformation and patience experience with Christopher Kunney, TEDx speaker, HIMSS Changemaker, American College of Health Data Management Fellow, and managing partner and digital transformation strategist at IOTech Consulting. Christopher emphasizes that transformation is more than upgrading software—it requires rethinking care delivery with health equity at the forefront, so technology equitably serves patients, including underserved populations. They cover how healthcare’s best-of-breed, yet fragmented, systems impact workflows, provider burnout, and the patient experience. Christopher also discusses AI’s potential across administrative, predictive, and clinical decision-support use cases, while stressing human intervention, governance, interoperability, and high-quality data to avoid amplifying bias and creating errors. He argues the future must be designed around the hardest-to-reach patients, with people, process, and technology aligned.
Connect with GoTo:
https://www.linkedin.com/company/GoTo
Learn about GoTo:
https://www.goto.com
Connect with Christopher Kunney:
https://www.linkedin.com/in/christopherkunney
Listen to the Straight Outta Health IT podcast:
https://open.spotify.com/show/5Df4u9h50OA77g7851djim
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