Investing in Conversation – Conflict Management for Managers
Investing in Conversation - Conflict Management for Managers
Podcast Description
Are you a business owner or manager who has to deal with conflict? Whether you have to manage clashes involving colleagues, staff, customers/clients - or anyone else, in this show, you'll find practical tools and tips, along with the knowledge, skills and experiences of other people in your position, to help you resolve the resolvable, manage the manageable and prevent the preventable. That enables you not only to reduce the financial and human costs of conflict; it's also good for your health, the health of your workplace and your bottom line.
Podcast Insights
Content Themes
Focuses on conflict resolution in the workplace, with specific episodes covering topics such as the importance of listening in management and tools for effective dispute resolution. Examples include interviews with experts like sound specialist Julian Treasure, discussing the connection between sound and workplace conflict and introducing resources like 'The Listening Society'.
Are you a business owner or manager who has to deal with conflict? Whether you have to manage clashes involving colleagues, staff, customers/clients – or anyone else, in this show, you’ll find practical tools and tips, along with the knowledge, skills and experiences of other people in your position, to help you resolve the resolvable, manage the manageable and prevent the preventable. That enables you not only to reduce the financial and human costs of conflict; it’s also good for your health, the health of your workplace and your bottom line.
This episode comes at the end of a ten-day week – because of technical issues around distribution (which I’ve outlined on what should have been last week’s blog!) Is that clear? I hope so!
Across the three parts of this pod, we’re looking at another potential cause of misunderstanding:
Part 1 News – we’ll talk about some responses to the headline that dominated the last show (and the rest of the media!); and I’ll ask for your reactions to some less dramatic items, flowing from the new tax year.
Part 2 Myth-busting – We’ll question a common assumption relating to the two biggest challenges in organizational communication, with some help from:
· Prof. Michael Proulx of The University of Bath and
· The late Prof. Susanne Corkin.
Part 3 Speaking from experience – We’ll hear more from retired Solicitor Chris Arnheim, this time, on the ‘danger’ of clients not being clear on what their contracts mean.
I’ll also give you a tip – which I hope will be obvious.
We’ll finish with a couple of slightly strange examples of situations where it wasn’t even clear whether there was a contract!
If you:
· Have any questions or comments about the show or
· Need help with any aspect of conflict management at work,
Come and talk to me! All my contact details are on the website.
Disclaimer
This podcast’s information is provided for general reference and was obtained from publicly accessible sources. The Podcast Collaborative neither produces nor verifies the content, accuracy, or suitability of this podcast. Views and opinions belong solely to the podcast creators and guests.
For a complete disclaimer, please see our Full Disclaimer on the archive page. The Podcast Collaborative bears no responsibility for the podcast’s themes, language, or overall content. Listener discretion is advised. Read our Terms of Use and Privacy Policy for more details.