Beyond the Call – An i24 Podcast
Beyond the Call - An i24 Podcast
Podcast Description
Beyond the Call is a Canadian-owned monthly podcast which aims to engage with current and potential clients while providing valuable insights into the call management industry. With a focus on actionable business advice, client success stories, and industry trends, this podcast will serve as a dynamic platform for growth, connection, and innovation.
Podcast Insights
Content Themes
The podcast centers around topics in call management, client success stories, and industry trends, with episodes highlighting best practices in customer service, innovative technologies, and personal development within organizations. For example, episodes may explore the impact of AI on call centers and share case studies of successful client partnerships.
Beyond the Call is a Canadian-owned monthly podcast which aims to engage with current and potential clients while providing valuable insights into the call management industry. With a focus on actionable business advice, client success stories, and industry trends, this podcast will serve as a dynamic platform for growth, connection, and innovation.
i24’s hosts, Nancy Breitman and Gary Blair, sat down with our Operations Manager, Mia Michaud, and Psychologist Nate Fuks to explore the psychology of first impressions.
Dr. Nate Fuks, who earned his PhD in Counselling Psychology from McGill University in 2014 and has been licensed as an OPQ psychologist since that time, brings extensive experience from his private practice, consulting experience, and a significant academic background to his work at Empirical Wisdom Psychology and Consulting.
Disclaimer
This podcast’s information is provided for general reference and was obtained from publicly accessible sources. The Podcast Collaborative neither produces nor verifies the content, accuracy, or suitability of this podcast. Views and opinions belong solely to the podcast creators and guests.
For a complete disclaimer, please see our Full Disclaimer on the archive page. The Podcast Collaborative bears no responsibility for the podcast’s themes, language, or overall content. Listener discretion is advised. Read our Terms of Use and Privacy Policy for more details.