Love. Tech. And the Future of Insurance.
Love. Tech. And the Future of Insurance.
Podcast Description
LOVE. TECH. AND THE FUTURE OF INSURANCE. is the podcast that delves into the most exciting changes reshaping the insurance industry. We are at a turning point where technological innovations, geopolitical shifts, the demand for resilience, the focus on environmental sustainability, and cultural transformations are fundamentally disrupting the sector.
In this podcast, Eduardo D’Alma, Partner at Wavestone, takes you on a journey through the latest developments and challenges in the industry. In engaging conversations with thought leaders and experts from the insurance world, we explore how technology, sustainable solutions, strategic approaches, and evolving cultural dynamics are coming together to shape the future of insurance.
Whether you’re an industry insider or simply curious about the trends and innovations transforming the insurance landscape, this podcast offers insights into the key topics that will define the future. LOVE. TECH. AND THE FUTURE OF INSURANCE. is your gateway to the visions, ideas, and solutions that are driving change in the insurance world.
Podcast Insights
Content Themes
The podcast focuses on key themes like technological innovations, cultural transformations, and environmental sustainability in the insurance sector. Episodes like 'Asia Rising' examine how digital-first insurers are enhancing customer experiences and redefining industry standards, while exploring examples such as AI-driven financial advisory tools and on-demand micro-insurance.
LOVE. TECH. AND THE FUTURE OF INSURANCE. is the podcast that delves into the most exciting changes reshaping the insurance industry. We are at a turning point where technological innovations, geopolitical shifts, the demand for resilience, the focus on environmental sustainability, and cultural transformations are fundamentally disrupting the sector.
In this podcast, Eduardo D’Alma, Partner at Wavestone, takes you on a journey through the latest developments and challenges in the industry. In engaging conversations with thought leaders and experts from the insurance world, we explore how technology, sustainable solutions, strategic approaches, and evolving cultural dynamics are coming together to shape the future of insurance.
Whether you’re an industry insider or simply curious about the trends and innovations transforming the insurance landscape, this podcast offers insights into the key topics that will define the future. LOVE. TECH. AND THE FUTURE OF INSURANCE. is your gateway to the visions, ideas, and solutions that are driving change in the insurance world.
What happens to insurance work when AI becomes part of everyday business
Eduardo D’Alma speaks with Bettina Dietsche and Isabelle Kokoschka from Allianz about how AI is changing work across a large organization and what it takes to make that change work in practice.
This conversation goes beyond tools. It focuses on culture, leadership, skills and trust and on the shift from learning AI to applying AI in real workflows.
What you will hear in this episode
• How teams currently experience AI in everyday work across Allianz
• Why trust, fear and culture shape adoption as much as technology
• Why Allianz is shifting from learning AI to applying AI in practice
• Why leaders need to model the change themselves
• How roles are changing across claims, actuarial work, HR and recruiting
• How AI can reduce routine processing and create more room for judgment and empathy
• What it takes to build skills and trust at scale across 160,000 people
Key theme
AI can support processing and analysis. Human work becomes more valuable where judgment, empathy, communication and decision quality matter most.
Guests
Bettina Dietsche
Group Chief People and Culture Officer at Allianz
Isabelle Kokoschka
Global Head of Learning and Skills Management at Allianz
Host
Eduardo D’Alma
Partner, Wavestone
Disclaimer
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