Morgan O’Hara didn’t found The Hutong, but over 16 years he helped shape it, scale it, and ultimately become its largest shareholder. In this episode, he talks candidly about joining the company in its earliest days, bringing structure to a highly creative business, and helping steer its evolution from a Beijing cultural space into a leading educational travel company working with schools across Greater China and Southeast Asia. The conversation also explores leadership growth, culture-building, pandemic survival, and what it really takes to rise inside a company you believe in.

Show Notes

[00:00] Show Teaser & Intro

[02:03] Morgan’s unconventional path begins

Fresh out of his MBA, Morgan lands in China during the financial crisis, visits a hutong courtyard on a school trip, and decides to stay in Beijing rather than head home.

[04:59] Early days at The Hutong

He joins a tiny team, wears many hats, and starts bringing structure to a business that was initially more experimental and community-driven than operationally defined.

[06:34] From cultural courtyard to educational travel business

What began as events, workshops, and community programming gradually evolved into a focused B2B educational travel company serving international schools.

[08:19] Spotting the real growth opportunity

Morgan and the team realize their real edge is in designing and delivering experiential learning programs, then begin expanding from Beijing into Shanghai, Hong Kong, and beyond.

[10:26] Earning equity, not inheriting it

Morgan explains how performance, sweat equity, and reinvestment created his path into ownership — and how a revenue milestone helped formalize the partnership.

[13:02] Morgan’s real entrepreneurial focus

Rather than claiming a “superpower,” he points to two enduring obsessions: building a great place to work and relentlessly protecting program quality.

[14:18] Turning mistakes into learning

Morgan shares an internal mantra — “turning negatives into positives” — and the role that positivity plays in entrepreneurial resilience.

[17:30] The pandemic nearly breaks the business

For a company built around in-person experiences, Covid was existential. Morgan reflects on hard choices, preserving the team as long as possible, and leading through uncertainty.

[18:42] How The Hutong survived

By shrinking to a core team, operating opportunistically in open markets, and developing localized programs where restrictions allowed, the company made it through and came out stronger.

[20:59] Morgan’s evolution as a leader

He describes the shift from intense operator to steward of the company — and the growing importance of lifting others up rather than staying at the center of everything.

[22:22] Escaping founder-style bottlenecks

Moving to Hong Kong forced Morgan to step back from day-to-day details and operate with more perspective, which helped the company scale.

[24:29] Hiring, values fit, and leadership development

Morgan explains The Hutong’s approach to hiring, why bringing in senior outsiders is not always the answer, and how they develop leaders from within.

[25:40] The management forum

One of the standout practices in the business: a recurring learning forum built around management principles and shared leadership development.

[28:13] Quick Fire: book recommendation

Morgan recommends Mastering the Rockefeller Habits by Verne Harnish, now more widely associated with Scaling Up.

[28:44] Quick Fire: morning routine

He starts early, makes coffee, plans the day, and tackles high-focus work before the family gets up.

[29:17] Quick Fire: tool he can’t live without

Morgan names Asana as both a team project-management tool and a personal reminder system.

[29:37] Quick Fire: habit that keeps him grounded

Exercise — running, swimming, biking, or the gym.

[29:50] Quick Fire: best business advice

“Nothing is ever as good or as bad as it seems.”

[31:19] Final advice for ambitious employees

If you love the business you’re in, prove your worth, make yourself indispensable, and create the kind of value the company cannot ignore.

[33:00] Show Outro

Quick Fire Resources

Book:Mastering the Rockefeller Habits by Verne Harnish

Tool/App: Asana

Related hiring book mentioned by Scott:Who: The A Method for Hiring by Geoff Smart and Randy Street