Episode Overview

In this episode of CNME Connects, Selene, Dennis and Ken explore the power of coaching conversations and how deep listening and thoughtful guidance can support personal growth, professional development and wellbeing.

The discussion explores what coaching is, how it differs from mentoring or counselling, and how reflective conversations can help individuals gain clarity, build confidence and navigate challenges.

The episode also reflects on self-awareness, emotional regulation and reflective practice, particularly for healthcare professionals working in busy clinical environments.

Key Themes in This Episode

• What coaching is and how it differs from advice-giving

• The importance of deep listening

• Guiding rather than directing conversations

• The role of reflection in personal and professional growth

• Coaching as a tool for leadership and wellbeing

• Asking thoughtful questions that support insight and change

Resources Mentioned
HSE Coaching Supports

Healthcare staff in Ireland can access confidential coaching through the HSE.

HSE National Coaching Service
Coaching supports are available to HSE staff and Section 38 organisations. Coaching can support leadership development, career progression, confidence building and navigating workplace challenges.

https://healthservice.hse.ie/staff/training-and-development/coaching/

Authors and Influences Mentioned
Brené Brown

Researcher and author exploring vulnerability, courage, empathy and leadership.

Recommended reading

• Dare to Lead

• Atlas of the Heart

• The Gifts of Imperfection

Website
https://brenebrown.com

Anne Lamott

Writer known for thoughtful reflections on spirituality, compassion and personal growth.

Recommended reading

• Bird by Bird

• Help, Thanks, Wow

Website
https://annelamott.com

Iyanla Vanzant

Spiritual teacher and author who speaks about emotional healing, self-awareness and spiritual hygiene.

Recommended reading

• Acts of Faith

• In the Meantime

• Peace from Broken Pieces

Website
https://iyanlavanzant.com

Why Coaching Matters in Healthcare

Coaching skills can strengthen communication and leadership in healthcare settings by helping professionals:

• listen more effectively

• support colleagues through reflection rather than advice

• encourage psychological safety

• develop insight and self-awareness

• improve teamwork and decision-making

Even simple coaching skills such as curiosity, listening and thoughtful questioning can transform everyday conversations.

Reflection Question for Listeners

As you listen to this episode, consider:

When was the last time someone truly listened to you without trying to solve the problem?

And equally:

How often do we offer that same quality of listening to others?