What happens when public housing leaders prioritize empathy over red tape and people over processes? In this powerful episode of Affordable Foundations, Eugene E. Jones Jr. linkedin.com/in/eugenejones1 — seasoned housing executive and author of Housing Humans — joins Cecilia Cossio for a candid conversation on what it really takes to lead transformational change in communities.
From his journey across major housing authorities in the U.S. and Canada to his unwavering belief that housing is a human right, Eugene shares hard-earned wisdom on community engagement, public-private partnerships, and why customer service and mentorship are not just nice-to-haves — they’re non-negotiables. Whether you’re working in policy, property management, or grassroots advocacy, this episode will challenge how you see leadership, service, and the future of affordable housing.
What’s Covered in This Episode:
-Why must empathy and lived experience be at the center of housing leadership?
-What role does mentorship and education play in breaking generational poverty cycles?
-The most effective leaders are the ones who walk the properties and know their people.
-How public-private partnerships can reshape housing outcomes and create lasting community impact.
🎧 Inspired to build housing with heart?
Listen to the full episode now and discover how intentional leadership, empathy, and collaboration can change communities — for good. Don’t forget to subscribe, leave a review, and share this episode with fellow changemakers and leaders in housing.
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