Building Savvy Bottom Line
Building Savvy Bottom Line
Podcast Description
Welcome to Building Savvy Bottom Line—the podcast that bridges the gap between home buyers, owners, and housing industry professionals. We bring you expert insights on everything from engineering best practices and cutting-edge home design trends to legal issues, legislation, and business strategies shaping the industry. Our goal is simple: to make building or remodeling a home a seamless, enjoyable experience by fostering better understanding between builders and their customers. Tune in to gain valuable perspectives, stay informed, and confidently navigate the home-building process.
Podcast Insights
Content Themes
The podcast covers a variety of relevant topics including engineering best practices, home design trends, legal issues, and business strategies within the housing industry. For example, in the first episode titled 'Building on Solid Ground: Foundation Innovations', hosts Jay and Olivia Conner delve into foundation engineering challenges and innovations, emphasizing soil testing and the new Smart Slab technology for moisture management.
Welcome to Building Savvy Bottom Line—the podcast that bridges the gap between home buyers, owners, and housing industry professionals. We bring you expert insights on everything from engineering best practices and cutting-edge home design trends to legal issues, legislation, and business strategies shaping the industry. Our goal is simple: to make building or remodeling a home a seamless, enjoyable experience by fostering better understanding between builders and their customers. Tune in to gain valuable perspectives, stay informed, and confidently navigate the home-building process.
Paul Evans joins host Beverly Smirnis for a candid conversation on what true customer service looks like in the building industry. For Paul, great customer service begins with taking ownership, regardless of who made the mistake. He emphasizes the importance of setting clear expectations with homeowners, being honest, and guiding them toward what they truly need. His bottom line? A satisfied customer isn’t enough. You want a loyal customer!
Disclaimer
This podcast’s information is provided for general reference and was obtained from publicly accessible sources. The Podcast Collaborative neither produces nor verifies the content, accuracy, or suitability of this podcast. Views and opinions belong solely to the podcast creators and guests.
For a complete disclaimer, please see our Full Disclaimer on the archive page. The Podcast Collaborative bears no responsibility for the podcast’s themes, language, or overall content. Listener discretion is advised. Read our Terms of Use and Privacy Policy for more details.