Check out iorad's interactive tutorial builder: https://www.iorad.comHow to Lead Change at ScaleIn this episode of The Adoption Curve, I sit down with Andrea Shaikin, a business enablement and transformation leader at Blue Rewards, to unpack how she helped lead a complex transformation from AIR MILES to Blue Rewards on a hard launch deadline.Andrea shares practical lessons on change management, cross-functional collaboration, process improvement, partner enablement, and building organizational readiness when you don't have formal authority.Andrea reveals why visibility across departments can put you in position to lead your organization's biggest transformation projects—and explains why readiness matters more than simply assigning deadlines. We also dive into her approach to mapping sequential dependencies, building seven cross-functional workstreams, and working backward from a launch date to determine what needs to be ready at every stage.You'll learn how to:• Identify transformation risks and dependencies before they become last-minute problems• Build cross-functional alignment without relying on formal authority• Work backward from a hard launch date to establish meaningful readiness milestones• Adapt processes without unnecessarily disrupting the teams responsible for them• Manage external partners through major technology and process changes• Use AI to document, summarize, and turn completed project work into reusable frameworksIf you're a learning and development leader, change management professional, enablement leader, or operations manager looking to improve technology implementation, employee enablement, user adoption, and training effectiveness, this conversation provides practical approaches you can apply to your next transformation project.💡 FREE RESOURCE: TRANSFORMATION READINESS WORKSHEET – https://learning.iorad.com/the-adoption-curve/SOCIALS:👨‍💻 Connect with Sean – https://www.linkedin.com/in/sean-adams-sales/👨‍💻 Connect with Andrea – https://www.linkedin.com/in/andreashaikin/🌍 IORAD website – https://www.iorad.com⏰ TIMESTAMPS00:00: Introduction to Andrea and the AIR MILES transformation02:49: Why a hard deadline changed the transformation strategy05:09: How to position yourself for high-visibility projects07:34: Building cross-functional visibility and solving problems12:19: How to structure transformation workstreams from the start16:32: The readiness framework and working backward from launch17:37: Keeping teams aligned through communication and weekly updates21:33: Improving inefficient processes without creating resistance25:35: How to identify and manage sequential dependencies29:28: Managing external partners through major transformation39:07: Creating documentation and reusable project frameworks43:18: Where AI can support transformation and change management48:34: Building for change, hypercare, and an imperfect launch#LearningAndDevelopment #EmployeeEnablement #TechAdoption #ChangeManagement #Transformation #SoftwareImplementation