The Adoption Curve
The Adoption Curve
Podcast Description
Welcome to the Adoption Curve podcast.
Over the course of this series, we'll dive into what learning and enablement leaders are really doing every day to move beyond reactive training, bridge the gap between leadership vision and frontline needs, and unlock the true value of their technology investments.
Join host Sean Adams as he uncovers the frameworks, strategies, and practical approaches that turn technology from a cost center into a competitive advantage.
Podcast Insights
Content Themes
The podcast emphasizes themes related to software adoption, learning and development practices, and technology implementation. Specific episodes discuss frameworks such as the 4-step guide to tech adoption, and case studies on improving ROI with tailored training programs, highlighting the importance of aligning training with business outcomes.
Welcome to the Adoption Curve podcast.
Over the course of this series, we’ll dive into what learning and enablement leaders are really doing every day to move beyond reactive training, bridge the gap between leadership vision and frontline needs, and unlock the true value of their technology investments.
Join host Sean Adams as he uncovers the frameworks, strategies, and practical approaches that turn technology from a cost center into a competitive advantage.
Check out iorad's interactive tutorial builder: https://www.iorad.com
In this episode of The Adoption Curve, I sit down with Heidi Kirby, Founder of the Useful L&D Community, to discuss how learning professionals can escape the order-taking trap and become strategic business partners inside their organizations.
Heidi reveals why “completion is a useless metric” and explains how to use everyday data to prove impact—even without a dashboard. We also dive into evidence-based instructional design, like Mayer’s Multimedia Principles, that you can implement immediately to improve training retention and reduce cognitive overload.
If you're a learning strategist, customer education leader, or instructional designer looking to increase your internal visibility and deliver measurable value, this conversation provides the exact steps you need.
💡 FREE RESOURCE: The 5-Step Strategic Pushback Framework – book.iorad.com/adoption-curve-episode-9
SOCIALS:
👨💻 Connect with Sean – https://www.linkedin.com/in/sean-adams-sales/
👨💻 Connect with Heidi – https://www.linkedin.com/in/heidikriz/
🌍 IORAD website – https://www.iorad.com
⏰ TIMESTAMPS
00:00: From NASA to community founder: Heidi’s L&D journey
03:09: How to be seen as strategic (before you get the title)
06:15: Avoiding the “order taker” trap in L&D
08:25: Tactfully pushing back on bad learning requests11:45: Using ”invisible data” to measure learning ROI
14:50: How customer education can drive down support costs
18:44: Evidence-based design with Mayer’s Multimedia Principles
24:14: Why course completion ≠ success in training
26:49: Teaching only the 20% people actually use
33:00: How to measure confidence, autonomy, and true adoption
34:29: Cross-functional buy-in for successful tech rollouts
38:31: Why L&D pros should network—without needing a reason
#LearningAndDevelopment #TechAdoption #InstructionalDesign #TrainingEffectiveness #EmployeeEnablement #CustomerEducation
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