In this powerful “Gems” episode, we revisit our rich conversation with Barbara Acevedo Visser, Master Certified Coach and uncover some leadership gems we gleaned within her wisdom. If you’ve ever left a conversation thinking, “I could have listened better,” this episode is for you.

We explore what it really means to listen at deeper levels – beyond words, beyond responses, and beyond the internal dialogue that competes for our attention. Barbara reminds us that curiosity is not just a mindset – it’s a disciplined leadership practice. When we intentionally suspend judgment and choose curiosity instead, we create space for trust, insight, and genuine connection.

In the episode, we’re digging into:

• How suspending judgment transforms conversations and strengthens rapport
• Why curiosity is the antidote to assumption
• Simple, practical steps to quiet a busy mind before and during a conversation
• How both speaker and listener benefit when presence is intentional
• What to consider before a one-on-one conversation when “fixing” isn’t the goal

One of the biggest insights? When leaders enter conversations without the pressure to solve or fix, something powerful happens. Clarity emerges. Trust deepens. And both parties feel heard and valued. Sometimes the most impactful leadership move is not offering the answer – it’s offering your full attention.

Barbara’s sage advice offers practical tools you can apply immediately: pausing before responding, checking your intention, naming what you’re noticing, and consciously choosing curiosity over certainty. These simple shifts can radically improve the quality of your leadership conversations.

There is so much to hear and reflect on in this episode. If you are committed to building trust, strengthening relationships, and leading with intention, you will find this conversation truly insightful.