🎙️ The Hidden Pulse with Cissy

Welcome to The Hidden Pulse with Cissy, where we go beyond the titles, beyond the strategies, and beyond the success stories to uncover the people, passion, and purpose driving healthcare, business, and leadership forward.

The Hidden Pulse brings together voices from every corner of healthcare and business. From frontline staff and clinicians to physicians, entrepreneurs, executives, authors, innovators, and C-suite leaders, every voice matters because every story helps us better understand the people behind the work and the decisions that shape our industries and our lives.

I’m your host, Cissy Mangrum, Co-Founder and Chief Revenue Officer of RevTech Partners and MaximizeRCM Consulting, where we operationalize your KPIs and transform revenue cycle challenges into opportunities through technology, knowledge, education, and proven processes.

Today, I’m honored to welcome Dina Lynch Eisenberg.

For more than 30 years, Dina has helped people navigate difficult conversations, high stakes decisions, and the moments that can change the course of a career, an organization, or an entire life. As a lawyer, mediator, Organizational Ombuds, and founder of Talkola and Your Quiet Rebuild, she has dedicated her career to helping people make decisions they can trust when the stakes are at their highest.

Through Talkola, Dina helps organizations strengthen communication, improve decision making, and address conflict before it becomes costly. Through Your Quiet Rebuild, she empowers women over 50 who are navigating major life transitions by providing practical playbooks, decision tools, and guidance for rebuilding with confidence.

What I admire most about Dina’s work is that whether she’s helping an executive team navigate organizational conflict or helping someone rebuild after a major life change, her mission remains the same: creating clarity, confidence, and better decisions. She believes thoughtful preparation leads to stronger relationships, better outcomes, and fewer regrets, and I think that’s something every one of us can learn from.

In today’s conversation, we’re going to explore why difficult conversations matter, how leaders can make better decisions under pressure, what organizations can do to create healthier cultures before conflict escalates, and why some of life’s biggest transitions can become opportunities for remarkable growth.

Whether you’re a healthcare executive, business leader, entrepreneur, or someone navigating your own next chapter, I know you’ll walk away from today’s conversation with practical insights and a fresh perspective.

This is The Hidden Pulse with Cissy, where every story is a pulse, and every pulse is a testament to the human spirit.

Reach out to Dina Lynch Eisenberg, JD https://www.linkedin.com/in/dinalyncheisenberg/ Website – Talkola.com

Cissy Mangrum, Co-Founder and CRO of RevTech Partners www.revtechpartners.com Linkedin https://www.linkedin.com/in/cissy-m-12485344/