Off The Record with Ann Kristine
Off The Record with Ann Kristine
Podcast Description
May natatagong kwento sa bawat trabaho. Simula sa kung paano ka na-hire o pakiramdam mo ikaw na lang ang "nagtitiis" sa kumpanya. Sa likod ng petsa de peligro, work tsismis, difficult team leads hanggang unapproved leaves, there are lessons that shape who we become.
Sa "Off The Record with Ann Kristine", maririnig mo ang totoong kwento ng working class—walang halong filter, walang itinatago.
Listen to unfiltered stories of work, growth, and everything in between. Are you ready to hear what happens off the record?
Podcast Insights
Content Themes
The podcast focuses on the diverse experiences within the BPO industry, personal growth, workplace dynamics, and the emotional challenges faced in different job roles, with episodes recounting stories like a bomb scare during work and the sacrifices made for career advancement and work-life balance.
May natatagong kwento sa bawat trabaho. Simula sa kung paano ka na-hire o pakiramdam mo ikaw na lang ang “nagtitiis” sa kumpanya. Sa likod ng petsa de peligro, work tsismis, difficult team leads hanggang unapproved leaves, there are lessons that shape who we become.
Sa “Off The Record with Ann Kristine”, maririnig mo ang totoong kwento ng working class—walang halong filter, walang itinatago.
Listen to unfiltered stories of work, growth, and everything in between. Are you ready to hear what happens off the record?
As a young mother, paano nag-thrive si Mia sa call center?
Mia discusses her career progression, from an agent in 2005 to a team lead. She discusses the industry's toxic culture, illicit relationships, mentorship, and AI's impact on call center jobs.
Mia also discusses the balancing act of work, education, and family life, highlighting the importance of support systems.
Inspiring ang episode na ito kasi Mia shares her career path, her insights on professional growth, and her dedication to helping others succeed.
00:00 Introduction and Early Career Beginnings
01:28 Balancing Work and Education
03:02 Navigating the Call Center Industry
05:10 Challenges and Transitions
10:53 Toxic Culture and Office Politics
18:50 Leave Policies and Personal Sacrifices
24:22 Struggles in the Call Center Industry
26:00 The Importance of Training
28:25 Transition to Freelancing
30:00 Discovering Virtual Assistance
32:46 Balancing Side Gigs and Call Center Work
35:05 Mentoring and Teaching Others
37:29 Reflections on Career Choices
40:25 The Impact of AI on Call Centers
44:39 Advice for Aspiring Call Center Agents
MJ Weddings and Events:
- Facebook: https://www.facebook.com/mjweddingsph
- Instagram: https://www.instagram.com/mjweddingsph/
- Email: mjweddingsph@gmail.com
Call Center Agents: Sawa ka na ba sa “graveyard shifts” at unhealthy habits? Ang solution ng iba, find another work. Ang suggestion ko: Start with education. Here’s my recommended book: https://bit.ly/ireadthisbook3xafterbuyingit
Disclaimer
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