Leadership development rarely fails because leaders lack knowledge. It fails in the space between knowing what to do and actually doing it.

Matt Egol welcomes Ayana Parsons, managing partner at AKP Management, for a conversation about leadership behavior, organizational culture, and what changes for leaders as AI moves into everyday work.

Ayana explains why awareness is only the first step in changing how a leader shows up, why so much of an organization's real activity happens informally, and why the leaders who unlock talent are the ones who start with improving themselves.

Key discussion areas include: • The leadership shadow and how leaders discover theirs • Employees as the internal customer • Why knowing is theoretical and doing is behavioral • Why leaders cannot outsource their understanding of AI • Critical thinking as the determinant of AI quality • Building connection and community deliberately

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